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Knowledgebase

Knowledgebase

Technical Requirements for Participant Computers: Ninth House Courses & Instant Advice
effective date: 18 June 2016 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (... Read-More

Technical Requirements for Participant Computers: Korn Ferry Assessment of Leadership Potential (KFALP) and ViaEDGE™
effective date: 18 June 2016 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (or ... Read-More

Technical Requirements for Participant Computers: Online Assessments
effective date: 18 June 2016 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (or ... Read-More

Technical Requirements for Participant Computers: Great Leader GPS (with Virtual Assessment)
effective date: 18 June 2016 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (or ... Read-More

Technical Requirements for Participant Computers: Leader as Coach & Interactive Tools
effective date: 18 June 2016 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or ... Read-More

Allowing Pop-ups Windows in Common Browsers
Follow the instructions below to disable pop-up blockers in your supported browser. You may choose in most cases to disable ... Read-More

'Flash Player Not Found' error when logging on to Assessments Portal to launch viaEDGE or Korn Ferry Assessment of Leadership Potential
Issue: You logon to the Assessments Portal to access viaEDGE or Korn Ferry Assessment of Leadership Potential (KFALP), but the ... Read-More

Resolving Errors caused by Slow, Unstable, or Low Bandwidth Network Connections
Slow or low-quality intranet or internet connections can cause files not to load, course or assessment sessions to time out, ... Read-More

Deleting Temp Files in Internet Explorer
To delete temporary files in Internet Explorer 8 or 9: Close all open Internet Explorer windows, including any Course or Assessment windows. ... Read-More

Error Code ecIAE009 when logging in to Instant Advice
Detail: When attempting to log onto Instant Advice, you get the following error: Problems were encountered during this process: ... Read-More

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