Korn Ferry

Customer Support




Our Customer Support site provides a selection of self-service options for solving problems you may encounter while using Korn Ferry online products. Before contacting Support, we suggest you do the following:

  1. Check Your System

    We recommend you start by running the Quickcheck. The Quickcheck is a brief, step-by-step auto-diagnostic tool that can detect or install components your computer needs in order to use our online products. 

  1. Search the Knowledgebase

    Search or Browse the Support Knowledgebase for solutions to common problems. Go to the Knowledgebase.

  2. Contact your internal Support resource

    Most Korn Ferry customers handle initial support requests internally. Contact your internal IT/Help Desk or other assigned internal resource for assistance with your issue.

  3. Request Support

    If you are unable to resolve an issue through one of the above options, report the issue directly to our Customer Support Team.