Korn Ferry



Recruitment Process Outsourcing

At Korn Ferry, we believe an organization’s greatest asset is its people. Recruiting top talent and assessing for fit within your organization is the first step to unlocking the full potential of your people.

Here at Futurestep, a division of Korn Ferry, we understand the challenges associated with talent acquisition, from inconsistent processes and technologies that drive up costs and push back deadlines to insufficient metrics that lead to imprecise decision-making. Our scalable, best-in-class approach to recruitment process outsourcing (RPO) allows you to attract top people while reducing expenses and time to hire. To us, RPO is more than just outsourcing the recruitment process. It’s about building a partnership to discover and deliver the talent that will have the greatest impact on your business.

Our customizable end-to-end solution combines recruiting expertise with state-of-the-art technology platforms and sophisticated methodologies to help clients streamline recruitment processes, enhance candidate experience and improve quality of hire. We see talent acquisition as a critical function of the business, one that impacts not just the bottom line but one that can also drive top line growth.

In partnering with Futurestep, companies can expect:

  • Better and more cost-effective processes
  • Reductions in cost and time to hire and more control over both
  • A wider and more engaged network of potential candidates
  • Enhanced employer brand and corporate reputation
  • Closer alignment of talent strategy with business strategy

Think UP:
Recruitment Process Outsourcing

What sets us apart

Market expertise

Futurestep’s solution architects, implementation managers and recruiters offer invaluable experience and insights into six key market segments and across a wide range of functional roles and specialties. Our expertise spans the consumer, financial services, industrial, life sciences, healthcare and technology industries and covers functional roles in finance and accounting, sales, customer service, human resources, information technology and beyond.

  • Consumer: Consumer Products, Marketing Services and Advertising, Media and Entertainment, Retail, Sports, Travel, Hospitality and Leisure
  • Financial: Asset Management and Alternative Investment, Consumer and Commercial Banking, FinTech, Electronic Trading and Transaction Services, Insurance, Investment Banking, Real Estate, Wealth Management
  • Industrial: Agribusiness, Industrial Manufacturing, Infrastructure, Mobility, Natural Resources
  • Life Sciences: Biotechnology, Life Sciences and Contract Services, Medical Devices, Pharmaceuticals
  • Healthcare: Managed Care and Payer, Healthcare Technology, Hospital/Health Systems, For-Profit/PE Healthcare Services, Academic Medicine
  • Technology: Cloud, Communications, Digital, FinTech, Payments and Transaction Processing, IT Professional Services, Software, Systems and Devices
  • Roles & Specialties: Digital, Education, Finance and Accounting, Nonprofit, Marketing, Sales, Human Resources, Private Equity, Supply Chain Management, Risk, Information Technology

Global reach

With 108 offices in 56 countries around the world, we offer an unparalleled global footprint. Included among the offices are Futurestep’s seven Talent Delivery Centers, recruitment hubs conceived and built-out to better serve clients wherever it is they need talent. Our centers, located in Dallas, Buenos Aires, Warsaw, Bangalore, Manila, Shanghai and Auckland, boast capabilities in 27 languages. The scope of our reach ensures consistent processes and procedures across regions to facilitate a centralized recruitment model, while our ability to communicate with such a broad swath of candidates enables us to truly engage candidates at the local level.

Industry-leading IP

We infuse our recruitment processes with the insights, tools and methodologies of our parent company, Korn Ferry, which have been honed and validated through years of investment and research. They include:

  • KF4D Enterprise Assessment, an assessment tool underpinned by Korn Ferry’s Four Dimension of Leadership and Talent (KF4D) that identifies candidates whose competencies, skills, drivers, and personality traits are most closely aligned to your business
  • Foresight, an analytics and decision-support tool, which gives you a real-time dashboard view of the talent acquisition process
  • On Demand, a fully branded microsite delivering the tools and resources to enable Hiring Managers to drive actionable business outcomes based on a new hire’s KF4D Assessment results as well as offering engaging content and interactive support tools that promote an organization’s internal mobility program

Innovative technology platforms

In today’s digital world, companies are dependent upon technology and state-of-the-art technologies are no longer hard to come by. What’s not so easy is deploying technology to best effect. While we have a large array of recruitment technologies at our disposal, from mobile recruiting and video interviewing tools to schedulers, reference checkers and applicant tracking systems, our teams excel in being able to select the most appropriate solution for each assignment, situation and candidate group.

Complete customization

We have brought all the elements of our RPO offering together in an integrated, holistic solution that is built and ready to go. This solution is fully customizable – and with good reason. Every organization we work with has different requirements and goals, as well as different levels of in-house capability. It’s therefore vitally important that we tailor our offering to the specific needs of a business and that each element complements its existing expertise.

We're proud of our state-of-the-art technology and proprietary tools but what really sets us apart from our competitors is our people; they’re our greatest asset as well.


As part of Korn Ferry, one of the world’s most renowned talent acquisition firms, recruiters with serious career ambitions are always attracted to us. Beyond promising a great brand name, we offer real opportunities for career development through our own Talent Academy. Talent Academy, housed within our Talent Delivery Centers, is an enhanced learning, development and onboarding program designed to develop recruiters at all levels of the Futurestep organization.