Ask The Experts: Leading through and beyond COVID-19

As the COVID-19 outbreak spreads across the globe, companies of all sizes and industries must grapple with one unexpected talent issue after another, from keeping employees safe to managing productivity and leading a suddenly virtual workforce.

This disruptive time calls for disruptive answers. As organizational consultants poised at the intersection of talent and strategy, Korn Ferry is uniquely positioned to help clients look at this pandemic differently and reconsider ways of working for the modern era. 

We assembled experts across all parts of our business for a series of live-streamed events. We took a 360° view of how to lead through and beyond the virus, exploring such topics as:

Session 1: Leading in a Time of Crisis

Recorded on March 17, 2020
Now is a time for leaders to remind yourselves of what your people need you to do, and to pause and think about what type of leader you need to ‘be’ for others. We won’t have all the answers, and silence isn’t an effective response. We need to meet people where they are and understand their concerns, and we want them to stay adaptable and focused as our ways of working and the work itself changes.

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Session 2: Social Distancing Without Revenue Disruption

Recorded on March 18, 2020
What happens when in-person meetings aren’t possible? This is the reality for many enterprise sellers as the global spread of COVID-19 drives selling and buying organizations to adopt no-travel, no-meeting and/or social distancing policies. As a result, many companies find themselves with large sales teams of frequent flyers grounded in the office, functioning more like inside sales teams. How to keep sellers focused on performance over presence, and creating customer intimacy in a virtual context.

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Session 3: Keeping your people engaged and productive through the crisis

Recorded on March 19, 2020
As more companies shut their office doors and ask their employees to work virtually, maintaining high levels of engagement and productivity won’t be easy. But with a proven approach to remote connections and team management, it can be done well and set up employees for a seamless return to regular ways of working.

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Session 4: Protecting Your Company's Economic Health

Recorded on March 23, 2020
The behavioral changes needed to fight the public health threat are resulting in an immediate decline in revenue for most businesses. From near-term take-out tactics to longer-term changes to operating models and rewards spend, developing the right response to those economic challenges will help to ensure a full and quick recovery.

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Session 5: Employing Agile Reward Strategies for a Volatile World 

Recorded on March 24, 2020
Organizations are grappling with unprecedented reward-related challenges. What strategies and actions should you take in response to the evolving health emergency? How do you prioritize changes to your reward programs? What implementation actions are most effective in a volatile health environment? We'll discuss the challenges and impacts of the current global situation, and share learnings from prior disruptive events.

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Session 6: Crisis-Proofing Your Talent Processes

Recorded on March 25, 2020
The COVID-19 pandemic is disrupting many talent processes. But it doesn’t need to stop them. From talent reviews to hiring to assessments, companies are converting in-person processes to virtual formats at a dizzying pace. Learnings to apply and pitfalls to avoid when creating virtual experiences that are built to withstand COVID-19 and in the long term, accelerate the workforce of the future.

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Session 7: Creating Effective Learning Experiences in a Virtual Environment

Recorded on March 26, 2020
In times of business disruption, learning and development is needed more than ever. But, how do you keep up momentum of your learning programs that are designed to be delivered face-to-face in the time of social distancing? Using common traditional corporate learning formats as examples, we'll share best practices for converting to virtual learning experiences. 

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Session 8: Cultivating Personal Resilience Amid Volatility

Recorded on March 27, 2020
The pandemic is testing even the most seasoned HR professionals, as you find yourselves at the “pointy end” of having to put crisis plans in place, dealing with worried colleagues, and facing difficult realities. All on top of your own personal challenges. Practical tips about how to cope, roll with the punches, and get through the crisis stronger.

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