Korn Ferry
Felipa Oliveira Serrão

Felipa Oliveira Serrão

Senior Client Partner


Felipa Oliveira Serrão is a Senior Client Partner located in Korn Ferry’s Lisbon office.

Ms. Serrão designed and implemented management solutions with clients across all industries, namely Consumer Goods, Energy, Finance & Insurance, Healthcare, Industry, Pharma, Retail, Transports and Telecommunications.

Throughout more than16 years, Ms. Serrão developed solid partnerships with some of the most representative organizations operating in Portugal managing projects of Change Management, Strategy Clarification, Organizational Design and Processes Optimization, as well as, HR Strategy Design, Performance Management and Compensation, Talent Management, Assessments and Leadership Development.

She is also a Leadership and Top Teams Coach. At Hay Group she also had international accountabilities, namely for Leadership & Talent and Building Effective Organizations expertise development.

Ms. Serrão is also a guest teacher and coach at Universidade Católica Portuguesa, Porto Business School and London Business School.

Ms. Serrão is an author of several management articles and working papers and co-author of the book “LOOP – Organizações em Mudança” (Edições Sílabo, 2005).

Ms. Serrão has a Management Degree, Universidade Católica Portuguesa, and she’s a Pos-Graduate in Labour Legislation. Certified Trainer, Executive and Top Teams Coacher, she is also certified in several assessment diagnostics and development methodologies.