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Korn Ferry
Felipa Oliveira Serrão

Felipa Oliveira Serrão

Senior Client Partner

Lisbon

Felipa Oliveira Serrão is a Senior Client Partner located in Korn Ferry’s Lisbon office.

Throughout more than 18 years, Ms. Serrão developed solid partnerships designing and implementing management solutions across all industries, namely Consumer Goods, Energy, Finance & Insurance, Healthcare, Industry, Pharma, Retail, Transports and Telecommunications.

Ms. Serrão develops c-suite relationships in strategic clients and leads complex interventions, integrating the practices of Transformation & Change Management, Mergers & Acquisitions, Strategy Clarification, Organizational Design and Processes Optimization, as well as, HR Strategy Design, Employer Brand, Employee Engagement, Performance Management and Compensation, Talent Management, Assessments and Leadership Development. 

She is also a Leadership and Top Teams Coach. At Hay Group she also had several leadership and international accountabilities, including Leadership & Talent and Building Effective Organizations expertise development.

Ms. Serrão is also a guest teacher and coach at programs for Universidade Católica Portuguesa, Porto Business School and London Business School.

Invited speaker and author of several management articles and papers, she’s also co-author of the book “LOOP – Organizações em Mudança” (Edições Sílabo, 2005). 

Ms. Serrão holds a Business Administration degree, Universidade Católica Portuguesa, and she’s a Pos-Graduate in Labour Legislation.

Certified Trainer, Executive and Top Teams Coacher, she is also certified in several assessment diagnostics and development methodologies.

 

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