Korn Ferry
Merissa Yeow

Merissa Yeow

Client Solutions Director, Korn Ferry Futurestep, Asia

Hong Kong

Merissa Yeow is a Client Solutions Director for Futurestep’s Solutions business across Asia based in Hong Kong. In this role, she is responsible for leading and delivering RPO and project solutions, including solution design, project implementation, service delivery, technology implementation and account management.

Ms. Yeow has been with Futurestep for fourteen years, working in the Sydney, Hong Kong and Singapore offices. She has worked with a variety of clients within the Banking & Finance, Telecommunications, Consumer Electronics, Retail, Resources & Mining and Global Procurement sectors.

Since March 2011, Ms. Yeow has led the Apple Retail Solution for Hong Kong & China. As the Client Solutions Director, she is responsible for account management, operational leadership, service delivery and management of a 15 – 25 person project team based in Hong Kong and China. The project has successfully supported the hiring for all specialist and management roles for 7 Apple stores in Hong Kong, Shanghai, Beijing, Shenzhen and Chengdu.

Additionally, Ms. Yeow leads a portfolio of RPO and projects across Greater China.

Prior to her current role, Ms. Yeow has worked with multiple clients, leading a broad range of projects including:

  • Consultancy project with a leading financial services institution to undertake a comprehensive review and rationalisation of their agency partners, developing an agency management SOP and framework
  • The implementation of an onsite solution in Hong Kong for a leading global brokerage firm a as part of an enterprise wide global RPO
  • APAC implementation and deployment of Jobs2web and Avature within Futurestep
  • The implementation and delivery of a China and India project with the procurement arm of a global retailer 

She has successfully completed the Planning and Managing Projects training course delivered by IPS and recognised by the Project Management Institute.