Korn Ferry
Viola Chen

Viola Chen

Principal, Healthcare Services


Viola Chen is a Principal in Korn Ferry Shanghai Office. She’s also a member of the Global Healthcare Practice.

In the past, Ms Chen mainly focused on the life sciences industry. She has done workforce planning, succession pipelining, retention, employer branding, and recruitment process optimization.

Ms Chen started with another top executive search firm about 15 years ago. She was one of the earliest local talents for the firm. After that, she went on and built the China operation for an American boutique firm in life sciences. Besides MNC clients, she worked with Chinese scientists to develop their start-ups and helped them to go global.

Ms Chen joined GlaxoSmithKline (GSK) in Beijing as the Talent Acquisition Head for North China, leading a team to support Pharma, OTC, and manufacturing. From there, she moved to HRBP function to partner with the GM of Hepatitis Division for talent development, reward, and performance management. She later partnered with global executives to reorganize the China enabling departments.

Ms Chen’s most recent role in corporate was HRD and Asia Pacific Talent Engagement Head for Diageo. She established the APAC team responsible for internal and external talent movement, talent strategy, and employer branding in Greater China, North Asia, South East Asia, Australia, and Middle East North Africa.

Ms Chen went to law school in Nanchang, where her family moved to from Shanghai to support Inner China Development.