Last Updated: 21 May 2018 (California Consumer Privacy Act section updated 21 August 2020 and Mexico section updated 15 November 2021)
Korn Ferry takes the privacy and security of your information seriously. This Policy describes how Korn Ferry and its affiliates and subsidiaries (collectively “Korn Ferry”, “we” or “us”) collect, use, transfer, and disclose your information. A list of our affiliates and subsidiaries is available from our Privacy Office as described below, or at https://cdn.kornferry.com/privacy/subsidiariesalliances.pdf
This Policy covers information Korn Ferry collects in connection with our Recruitment Services, Consulting Services, and Products (collectively, the “Services”). This Policy also covers information collected through:
∙ web sites we operate from which you are accessing this Policy (the “Site”),
∙ the software applications we make available for use on or through computers or mobile devices (the “Apps”),
∙ our social media pages and apps to which the Site links (collectively, our “Social Media Pages”), and
∙ HTML-formatted email messages we send to you that link to this Policy (collectively, including the Site, Apps, and our Social Media Pages, the “Online Systems”).
This Policy also covers other means by which we collect information. For example, it also covers how we collect information from in person discussions, telephone conversations, and through non-electronic communications (i.e., collection through other means than our Online Systems).
Korn Ferry is a global organizational consulting firm. We help companies design their organization – the structure, the roles and responsibilities, as well as how they compensate, develop and motivate their people. We also help organizations select and hire the talent they need to execute their strategy.
Korn Ferry offers services to help companies recruit new personnel and attract talent (“Recruitment Services”). We provide Recruitment Services to clients searching for talent at the board-level, chief executive, and other senior executive positions. We also help clients find talent for middle to upper level management. Our teams also provide recruitment process outsourcing or project recruitment services to help clients attract top people.
We are also a global management consulting firm that provides talent management and consulting services (“Consulting Services”). We help our clients implement their business strategy by consulting with them on strategy execution and organization design, talent strategy and work design, rewards and benefits, assessment and succession, leadership development, and other talent needs.
Korn Ferry also has products that may be used by you or our clients to conduct assessments, participate in surveys and career coaching, conduct compensation and benefits analysis (where permitted by law), and facilitate the recruitment process (“Products”).
Often, our client may be your employer or an organization with which you are seeking employment.
Korn Ferry collects information that identifies you as an individual or relates to an identifiable individual (“Personal Information”) to provide Services to you, our clients and to operate our business. The type of Personal Information we collect about you depends on the situation at hand.
Please do not provide us with any Personal Information if you do not agree with this Policy.
As you interact with Korn Ferry, you provide some Personal Information directly.
Personal Information about you may also come from our clients to whom we provide Services.
We may also obtain Personal Information about you from third parties.
We use third-party companies to handle the sale of books, assessments, and other physical products featured on our Online Systems as well as event registration. If you wish to purchase a physical product or register for an event, you may be directed to a webpage that is hosted by the third party (or its service providers) and not by Korn Ferry.
Korn Ferry uses the Personal Information it collects in several ways. The summary below provides additional details about the ways we use the Personal Information we collect.
We use your Personal Information to provide our Services.
We use Personal Information to render Services to you and our clients. We do this to fulfill our contractual relationships with you and our clients and where we have a legitimate, beneficial interest in using Personal Information to conduct our business.
In the course of our Recruitment Services, we may use Personal Information that we have collected to create a profile about you. This profile may be used to identify professional opportunities that we think may be of interest to you.
You can always object to our creating a profile about you, see the ‘Choices and Access’ section below on how you can object.
In the course of our Recruitment Services, we also use your Personal Information to confirm references and conduct education and background checks as appropriate.
We use your Personal Information to respond to your inquiries, to verify your information, or to share information with you.
From time to time we use your Personal Information to send you important information regarding the Online Systems, changes to our terms, conditions, policies, and other administrative information.
We use your Personal Information to operate our business.
We use your Personal Information for our business purposes, such as audits, internal communication regarding candidates and clients, determining the effectiveness of our promotional activities, administering our Services, maintaining and securing our infrastructure, and for procurement and financial transactions.
We may use Personal Information to conduct analytics and thought leadership materials. Any published product will refer only to larger aggregations of individuals and will not identify you personally or include any results attributable to you. We perform analytics because we have a legitimate beneficial business interest in doing so.
We may retain and use Personal Information about you for research, publication, development, benchmarking and norms, validation, longitudinal studies, trend analysis, to improve and enhance our Services or to develop and market new Services. We may use Personal Information about you to ensure that our Services conform with legal requirements like equal opportunity laws. We also use your name and other personal identifiers to associate and combine information about you that is collected from one Service with information about you collected through other Services.
We may use your Personal Information to send you information or marketing materials. Please note that if we obtained your Personal Information because of a consulting engagement with our client, or you are using our Products at the request of your employer, you will not receive marketing materials as a result of the Personal Information we obtained from those Services.
Korn Ferry sends informational e-mails, articles, white papers, proposals, engagement letters, and information regarding our Services. We also use your Personal Information to conduct surveys.
How your Personal Information is disclosed will depend upon the situation.
We use your Personal Information to provide our Services.
While providing our Services, we may disclose your Personal Information to clients who have engaged our services.
As a global organization, we have affiliates and subsidiaries around the world. To the extent permitted by law, we may share Personal Information with our affiliates and subsidiaries to provide seamless Services for you and our clients. Korn Ferry is responsible for managing jointly-used Personal Information.
From time to time, we also disclose Personal Information to our strategic alliance partners and to our network of independent consultants who provide services on Korn Ferry’s behalf for the purposes stated above.
Korn Ferry discloses Personal Information to third parties who provide support for our Services or business operation.
Korn Ferry may disclose or transfer all or part of your Personal Information in the event of a sale of our company or one or more of our affiliates. We may also disclose or transfer all or part of your Personal Information in the event of a merger or consolidation involving our company or one or more of our affiliates. This may also occur if there is a sale or transfer of assets or of any portion of our business or the business of one or more of our affiliates.
There may be other times that we disclose your Personal Information.
Korn Ferry collects other information that does not reveal your specific identity (“Other Information”), such as:
Because Other Information does not reveal your specific identity, we may use it for any purpose. If we combine Other Information with Personal Information that identifies you directly (like combining your name with your location), we will treat the combined information as Personal Information for as long as it is combined.
If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose your Personal Information as detailed in this Policy.
We and our third-party service providers may collect Other Information in a variety of ways.
You can configure your browser settings to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie(s) from a particular site. Please click here for information on how to manage cookies stored on your computer. If you disable cookies and similar technologies, your experience on the Site may be diminished and some features may not work as intended.
Korn Ferry may from time to time sponsor special features or promotions on the Online Systems and additional privacy information may be posted. Depending on the nature of the Service being utilized, your location, or our contract with our client that may have asked you to participate in a Service, you may be asked to consent to the collection, use, transfer, and disclosure of your Personal Information. You may also be shown a privacy notice before participating in a Service. That privacy notice, to the extent it conflicts with this Policy, will govern that particular Service, feature or promotion.
Click here for information on how to access to your data.
Your provision of Personal Information to us is voluntary, although if you do not provide certain Personal Information you may not be able to participate in our Services.
Contact us email@example.com if you would like to:
Request that your Personal Information be removed from Korn Ferry’s databases,
If you would like to opt-out of receiving marketing communications from us, please contact us at firstname.lastname@example.org to have your contact information removed from our marketing databases.
Depending on the Product or Service we are providing to you, your Personal Information may be collected, used, processed, disclosed, and transferred to and within the United States and other countries where we have facilities or in which we engage service providers. By using our Online Systems, Services, you understand that your Personal Information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country.
Korn Ferry has reasonable organizational, technical, and administrative measures in place to protect against the loss, misuse, and alteration of Personal Information about users of the Online Systems which is under our control. Unfortunately, however, no security system, or system of transmitting information over the Internet can be guaranteed to be 100% secure.
We retain your Personal Information for as long as needed or permitted considering the purpose(s) for which it was obtained.
The criteria used to determine our retention periods include:
This Policy does not address, and we are not responsible for, the privacy, information, or other practices of any other third parties.
Korn Ferry reviews its privacy practices regularly, and those practices are subject to change. You can determine when this Policy was last revised by checking the “Revised Date” legend at the bottom of the Policy. Any changes to the Policy will become effective upon posting of the revised Policy on the Internet, accessible through the Site.
The Online Systems are not directed to individuals under the age of sixteen (16), and we request that these individuals do not provide their personal information through the Online Systems.
This Policy is the sole authorized statement of Korn Ferry’s practices with respect to the online collection of Personal Information through the Online Systems and the usage of Personal Information. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the “Platform for Privacy Preferences” or “P3P”) have no legal effect, are in no way binding upon Korn Ferry, cannot be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.
Korn Ferry is responsible for collection, use, and disclosure of your Personal Information under this Policy.
Questions regarding this Policy should be directed to Korn Ferry at email@example.com or, if by postal mail, at Korn Ferry, 1900 Avenue of the Stars, Suite 2600, Los Angeles, CA 90067, Attn: Privacy Office.
You may contact us at PrivacyEEA@kornferry.com with any questions about this Policy.
You may also lodge a complaint or report an alleged infringement of applicable data protection law with a data protection authority for your country or region, or where an alleged infringement of applicable data protection law has occurred.
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), Korn Ferry is providing the following details regarding the categories of Personal Information that we collect, use and disclose about California residents and California residents’ rights.
We collect, and have collected within the preceding 12 months, the following categories of Personal Information, as listed in the CCPA:
For information on the sources of these categories of Personal Information, please refer to the “How we Collect Personal Information” section in this Policy.
In certain cases, we may qualify as “selling” (as defined by the CCPA) Category G Personal Information. Selling, under CCPA, broadly includes any disclosure of Personal Information to a third party that is not a service provider or is not directed by the individual. Also, sharing information which was gathered from public government records does not qualify as “selling” Personal Information under CCPA. For limited services, Korn Ferry may share your Personal Information (specifically your name, title, and employer) with our Clients and in most cases this information is found in public sources.
For information on our purpose for collecting and selling the above categories of Personal Information, please refer to the “How We Use the Personal Information We Collect” section of this Policy.
We have disclosed the following categories of Personal Information, as listed in the CCPA, to third parties for our operational business purposes within the preceding 12 months:
For information on the third parties to whom these categories of Personal Information are shared, please refer to the “Who Has Access to Your Personal Information” section of this Policy.
If you are a California resident, you may request that we:
Delete Personal Information we collected from you.
To make a request for the disclosures, deletion, or opt-out of sale described above, please submit this form https://cdn.kornferry.com/privacy/DSR.pdf to Privacy@KornFerry.com or call us at our toll-free number at 1-888-508-CCPA (1-888-508-2272). In most cases, Korn Ferry will verify your request by: (1) confirming that you control the email address associated with your Personal Information; and (2) confirming that your description of your interactions with Korn Ferry matches our records. If necessary, we may require additional information to verify your request. If you are making a request on someone else’s behalf, you must also submit signed proof of authorization and, if necessary, we may ask for additional information. We will respond to your request consistent with applicable law.
You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.
Korn Ferry Mexico uses your Personal Information for the purposes outlined above in the “How We Use The Personal Information We Collect” section. All these purposes, except for marketing, are necessary for maintaining your relationship with Korn Ferry Mexico. If you would like to opt-out of receiving marketing communications from us, please email firstname.lastname@example.org to have your contact information removed from our marketing databases.
Korn Ferry Mexico transfers Personal Information to third parties inside and outside Mexico, as described in the “Who has Access to your Personal Information” section of the Policy. Such transfers do not require your consent, with the exception of a transfer of Personal Information in the case of a merger, consolidation, or sale of assets of Korn Ferry Mexico or of an affiliate. Korn Ferry will transfer your Personal Information in the event of a merger, consolidation, or sale of assets. Your use of the Services means you accept this transfer. If you disagree, please email email@example.com and inform us of your preference.
ARCO Rights: You may exercise your ARCO Rights by contacting the Korn Ferry Mexico Privacy Office by email at firstname.lastname@example.org or by telephone at 5096 0000. Your ARCO Rights are:
To exercise your ARCO rights, you may:
Please specify what right(s) you would like to exercise and include sufficient detail to validate your identity and locate your information in our systems. To that end, please provide in your request:
If we require additional information to validate your identity or understand what information you would like to access, rectify, cancel, or object to, Korn Ferry Mexico may ask you to provide it within 5 days after receiving your request. You will have 10 days to respond to our request, starting from the day following the day you receive it. If you do not respond within that period, your request will be deemed not received. We will respond by email within 20 days of receiving your request or the additional information, as applicable. If applicable, we will fulfill your request within 15 days after our response.
Right to Revoke Consent to Processing: You may also revoke your consent where Korn Ferry Mexico’s processing of your Personal Information is based on consent. To do so, send your request via email providing the same information as for ARCO Rights requests, to email@example.com with the subject “Revocation of Consent,” or submit a printed request, with your handwritten signature, to the address indicated at the beginning of this section, stating your request succinctly and clearly. If you revoke consent, your ability to use the Services and Online Systems may be limited.
We will respond to your request(s) consistent with applicable law. We may decline to process requests that in our reasonable opinion may jeopardize the privacy of others or put our intellectual property at risk. Please also note that when we perform Services at the specific request of a Korn Ferry Mexico client, your request may need to be directed to that client. For example, we may only be able to provide you with a non-confidential summary of our final assessment report because these reports contain confidential client personal information that we are not allowed to disclose.
Last Updated: 21 May 2018 (California Consumer Privacy Act section updated 21 August 2020 and Mexico section updated 15 November 2021)