Predeployment technical readiness information for client IT - Courses, Tools, and Instant Advice - Knowledge Base

The following information is for Client IT to help conduct Technology Readiness and Connectivty Testing. In most cases, end users can safely ignore this information.

effective date:  18 January 2018

Email filters

To guarantee that email invitations and reminders to participants are not caught in your spam/junk email  filters, it may be necessary to whilelist our SMTP server IP:

216.206.179.244 (mailer.pdininthhouse.com)

173.252.164.77 / 78 (mailer.kornferry.com) - effective February 11th, 2017

Alternatively, you can whitelist all emails from the following domains:

@pdininthhouse.com

@pdinh.com

@kornferry.com

 

Firewall and security

For the courses and tools to function correctly, all of the following requirements must be met:

Active content (HTML files with <EMBED> and <OBJECT> tags) must be allowed.

Communication across the following ports must be allowed:  HTTP (Port 80) and HTTPS (Port 443)

Network traffic to and from the following sites must be allowed:

assets.kornferry.com (palmscdn.azureedge.net)

app.ninthhouse.net  216.206.179.240

www.ninthhouse.net  216.206.179.239 

For Leader as Coach & Interactive Tools only, traffic must also be allowed to and from the following:

www.ninthhouse.net  216.206.179.239

Depending on your configuration, it may be necessary to create proxy exceptions or whitelist entries to insure that the above requirements are met.

 

Pop-up blockers

For Tools and Instant Advice::

Most pop-up blocking software will NOT interfere with the successful use of these offerings.  However, should pop-up blocker interfere with the offering, please add app.ninthhouse.net to the pop-up blocker exception list.  Alternatively, before starting an offering, you may instruct participants to disable all pop-up blockers on their computer.

For Ninth House Courses:

Korn Ferry uses pop-up windows to track course progress in most courses. Pop-up blocking software will prevent most course tracking from functioning properly, so pop-up blockers should be disabled or excepted as explained above before participants begin working in a Ninth House course.

EXCEPTIONS: Some courses do not require pop-up windows for course tracking. You can ignore these warnings about pop-up blockers if the ONLY courses your participants will be using are:

Getting Things Done: Mastering Workflow Interactive

Impact Without Authority

Situational Leadership® II: Learn the Model

Situational Leadership® II: Fool's Gold I

Situational Leadership® II: Fool's Gold II