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Korn Ferry

Supporting retail boards today,

identifying leaders of tomorrow.


Korn Ferry’s Retail Sector focuses on helping companies attract, develop, and retain best-in-class talent. Today, retailers face major shifts that call for unprecedented responses by agile leaders who can effectively lead through change, intuitively and analytically understand the evolving consumer, and respond to ambiguity. At Korn Ferry, we understand the competencies and skill sets required of leaders and how to strategically align them with your business. We can help you restructure your organization so you can cope better with rapid change; develop the best leadership teams for this complex market; create people and reward strategies that incentivize your employees while keeping shareholders and the public happy; and use surveys to understand what motivates and engages your employees.

Responding to an unknown future.

Changing technology, the growth to omni-channel retail, the shift of power to the consumer, and the unpredictable pace of change in consumer shopping habits all affect the type of leader retailers need. These pressures demand leaders who possess unique and exacting skill sets with cross-cultural understanding; the ability to integrate digital, social, and e-commerce to drive growth; influencing and inspiring skills; the capacity to develop strategy beyond their own experience, agility, and tolerance for ambiguity; and the ability to respond to an unknown future.

The future of retail starts today.

Our dedicated, global team has the industry’s largest reach, breadth, and functional depth. We work with the world’s leading retailers to help you identify executive potential, drive development, accelerate readiness, measure sales effectiveness, and energize transitions. We are the only firm that can help you identify talent while simultaneously developing these leaders through engaging, proven solutions that exceed expectations. Whether you are a specialty retailer or a global giant, your ability to attract, develop, and retain the best leaders today is critical to shaping your future.

Our extensive experience includes department and specialty stores, direct to consumer retailers, grocery, pharmacy/health, general merchandise, footwear, apparel and accessories, luxury goods, sporting goods, and retail services


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