The so-called soft skills of leadership were on full display in 2018. Empathy, adaptability, self-awareness, and the other competencies of emotional intelligence helped bosses move their organizations forward.
Experts say many of these emotional intelligence competencies can be learned over time. In this Essentials list, start with an overview of the broad power of self-awareness, mindfulness, and other emotional intelligence skills. Then delve into some of 2018’s most-read articles about EI’s impact in the workplace, each written by Daniel Goleman, Korn Ferry contributor and author of the best-selling book Emotional Intelligence.
Developing EI skills can give leaders more flexibility and help persuade 70% of employees to stay five years or longer.
Research shows that coolheaded managers can turn on-the-job disagreements into big gains.
Without realizing it, leaders can pass along their feelings, positive or negative, to their team members.
Though mindfulness is typically considered something one learns as an individual, entire groups can collectively step back to reduce conflict.
Showing a genuine interest in teammates isn’t just about being nice, it can increase productivity and reduce employee turnover.
We all have a natural tendency to put too much effort into the particular ability we’re developing.