Middle managers are at the heart of every organization, responsible for managing the performance and development of 80 percent of the workforce. So, how can you ensure they are successful?
Research globally has shown that emotional intelligence is twice as important as IQ in predicting outstanding employee performance – it’s what differentiates the very best in the top 20 per cent of leaders. And to succeed in today’s increasingly uncertain and complex business environment, organizations require emotionally intelligent managers to bring a competitive advantage to the business through increased performance, enhanced innovation and improved motivation and teamwork.
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