Senior Client Partner
IT Services & Software
Global Lead, AI Practice
In-shoring has a slightly different look for firms based in developing countries, but the results are very similar. Historically, for instance, the technology-consulting firm Infosys would hire and train Indian engineers and then send them to America to embed them with clients. But two years ago, the company made a commitment to hire 10,000 US workers locally by building technology and innovation hubs in the United States close to its client sites. Additionally, the company has started construction on its education center in Indianapolis, deemed the country’s largest corporate training facility. The state-of-the-art residential training center for employees and clients of Infosys will prepare the American workforce for the jobs of the future. The unveiling of the center was a significant enough milestone that Vice President Mike Pence (formerly the governor of Indiana) changed his schedule to attend the event.
In addition to Indianapolis, Infosys has built hubs in Hartford, Connecticut; Raleigh, North Carolina; Richardson, Texas; and Providence, Rhode Island, with another one scheduled for completion this year in Phoenix, Arizona. “The hubs serve as immersive workspaces with living labs where employees of Infosys and our customers can work together,” says Infosys President Ravi Kumar.