Leaders with higher levels of emotional self-awareness, empathy, adaptability and other competencies that comprise emotional intelligence may be better prepared for the many disruptions of the past year and in the year to come. But experts say many of these so-called soft leadership skills can be learned over time. In this “Essentials” list, read five of the most-read articles about emotional intelligence, each written by Daniel Goleman, Korn Ferry contributor and author of the best-selling book “Emotional Intelligence.”
Understanding how your emotions affect your performance is the foundation of great leadership.
Executives with high empathy are better at keeping employees engaged, and employees with empathy give customers the very best experience.
Savvy leaders are excellent at identifying relationships and networks at work.
Having a strong achievement orientation helps balance a leader's desire to succeed with the goals of the organization.
Don’t let sudden changes keep you from staying focused on your goals.