What sets outstanding performers apart from average ones? What’s that elusive quality that separates the best from the rest?
The answer isn’t technical and cognitive ability (although you need that to do a job competently). It’s emotional and social intelligence, or the ability to bring out the best in ourselves and others.
In fact, research suggests that emotional intelligence is twice as important as cognitive ability in predicting outstanding performance.
So how can you identify, quantify and develop it in your people?
Measure the behaviors people can change, not the traits they can’t
Through our close partnership with emotional intelligence pioneers Dr. Daniel Goleman and Dr. Richard Boyatzis, we’ve found ways of measuring and developing the ‘star qualities’ of high performers.
At the center of our emotional intelligence program is the Emotional and Social Competency Inventory (ESCI). This online tool assesses and measures the emotional and social behaviors that people can change – not the personality traits they can’t. So you can be confident you’re focusing on the things that matter.
Measures 12 competencies that set excellent performers apart
We’ve based these on years of research, so they’re the most valid measures you’ll find.
Is affordable and easy to apply – both for you and your participants
We’ll give you everything you need to operate this world-class tool yourself.
Gives you a 360° assessment of an employee’s emotional and social behavior
So you, as an accredited practitioner, can quickly interpret and act on the results.
You can become an accredited practitioner by taking our two-day course. (Get in touch to find out who’s eligible to take part.) After you’ve finished, we’ll make sure you can apply ESCI in your organization.
We’ve also developed an emotional intelligence e-learning module, an app to help graduates build soft skills, and an ESCI development guide. The tools and content are engaging and allow your people to develop when or where it suits them.