Flávia Gonçalves leads Korn Ferry's Digital division in South America, driving the end-to-end execution of digital services with a strong focus on client success, operational excellence, and scalable growth.
With over 20 years of experience, she excels in delivering integrated solutions that enhance client engagement and satisfaction. Flávia oversees key solutions including Assessment, Development, Total Rewards, and Organizational Strategy, ensuring they are tailored to meet client needs and drive impactful results.
Flávia champions a client-first delivery model, ensuring that onboarding, implementation, and ongoing support meet client needs and expectations. Her leadership extends to transformation programs, where she acts as a key escalation point and strategic advisor.
Flávia's international experience, including a tenure in the London office, has equipped her to manage complex projects across different markets.
Before joining Korn Ferry, she worked at Accenture in the Talent and Organizational Performance area. Flávia holds a degree in Business Administration from EAESP-FGV and a specialization in Business Strategy from UNICAMP. She is fluent in English and native Portuguese.
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