Frequently Asked Questions

• US Korn Ferry Employment Verification
  U.S employees requiring employment verification assistance can contact The Work Number for their employment verification needs via www.theworknumber.com or by calling 866.604.6572 and reference Employer Code: 3095162. 
•  Canada Korn Ferry Employment Verification
  Canadian employees requesting employment verification assistance please send request and signed authorization form to Sharon.munroe@kornferry.com.
• EMEA Korn Ferry Employment Verification
  EMEA employees requesting employment verification assistance please send request and signed authorization form to HRQuery-EMEA@KornFerry.com.
• UK Korn Ferry Employment Verification
  UK employees requesting employment verification assistance please send a request and signed authorization form to HRQuery-UK@KornFerry.com.
• South America Korn Ferry Employment Verification
  South American employees requesting employment verification assistance please send request and signed authorization form to HRBP.SAM@KornFerry.com. 
• APAC Korn Ferry Employment Verification
  APAC employees requesting employment verification assistance please send request and signed authorization form to HRAPAC@KornFerry.com. 
• Infinity Consulting Solutions Employment Verification
  U.S. employees requesting employment verification assistance for Infinity Consulting Solutions (ICS) employees, please send request and signed authorization form to EmploymentVerifications@KornFerry.com. 
• Lucas Group Employment Verification
  U.S. employees requesting employment verification assistance for Lucas Group employees, please send request and signed authorization form to EmploymentVerifications@KornFerry.com.
• Patina Employment Verification
  U.S. employees requesting employment verification assistance for Patina employees please send request and signed authorization form to EmploymentVerifications@KornFerry.com.
• Salo Employment Verification
  U.S. employees requesting employment verification assistance for Salo employees please send request and signed authorization form to EmploymentVerifications@KornFerry.com.
• Interim Professionals
  Employees requesting employment verification assistance for Interim Professionals employees please send request and signed authorization form to KFInterimVOEs@KornFerry.com.

• Assessments
  If interested in purchasing an individual assessment contact GSCcontracts@KornFerry.com for current assessment and contract pricing.
  For technical support for ESCI – Self Service, please contact KFAssessmentDeliveryGlobal@KornFerry.com 
• Individual Assessment Results
  Individuals completing an assessment as part of a job application. Korn Ferry only addresses technical issues associated with the Korn Ferry platform during your online assessment and confirms if your tests were successfully submitted. For questions or information about your test results, please refer to the organization that requested your assessment or contact your recruiter. 
  For technical support or to confirm if your tests were successfully submitted, contact CTS-Support@KornFerry.com
• Need help with portal access
  Please contact CTS-Support@KornFerry.com. 
• Invoice and Receipts
  Looking for an assessment invoice, contact KFAssessmentDeliveryGlobal@KornFerry.com.
  To check payments in PSA for North America and receive an email confirmation if the invoice was cleared, contact GSCInvoicing@KornFerry.com.
• Practice Test
  Need a practice test for your assessment visit https://www.trytalentq.com/ 
• Student Research
  Students requesting to participate in a survey contact KFAssessmentDeliveryGlobal@KornFerry.com.
• Need help to print a report
  Need help to print an assessment report contact KFAssessmentDeliveryGlobal@KornFerry.com.
• Talent Hub - Technical Support
  For technical assistance related to Talent Hub (e.g.: password reset, access request), please contact CTS-Support@kornferry.com. 
• Korn Ferry Pay - Technical Support
  For technical assistance related to Korn Ferry Pay (e.g.: password reset, survey and access request), please contact CTS-Support@kornferry.com.  
• Sales & Account Management Trainings - Technical Support
  For technical assistance related to Sales & Account Management Trainings (e.g.: password reset, access request), please contact CTS-Support@kornferry.com.
• Online & Virtual e-Training Courses
  For assistance with virtual or online e-training courses: Project Management, Contract Management, Project Execution, Adaptive Project Leadership or Alliance solution please contact OnlineTraining@KornFerry.com.

Korn Ferry Solutions: Korn Ferry Leadership Architect, Leadership Solution, KF360, ESCI, Styles & Climate, Learning Agility, Potential Solution
For verification of training or transfer of credits please contact Certifications@KornFerry.com for assistance.

Legacy ESI International/Strategy Execution
For transcript, course completion or Certificate requests contact OSA@KornFerry.com. 

Legacy Miller Heiman Certificate
For Miller Heiman education verification or Certificate request please contact KFDevelopmentDeliveryglobal@KornFerry.com. Please note we do not have access to certificates prior to 2021.

Miller Heiman/Sales & Account Management Public Catalog
You can access our Learning Catalogue, where you’ll be able to find more information about Korn Ferry's trainings and certifications currently available for registration. For more information or questions about sales and account management trainings (e.g.: training registration, training cancellation, survey request), please contact kfdevelopmentdeliveryglobal@kornferry.com.

Learning & Certification Public Catalog
You can access our Learning Catalogue, where you’ll be able to find more information about Korn Ferry's training and certifications currently available for registration. For more information or questions about leadership and professional development courses, please contact kfdevelopmentdeliveryglobal@kornferry.com. For more information or questions about the Korn Ferry Solutions certification courses, please contact certifications@kornferry.com.

Job Evaluation and Job Analysis Training
For inquiries for Job Evaluation and Job Analysis training please contact JETraining@KornFerry.com

Sponsorship Events/ Speaker Requests
Speaker or sponsorship requests contact Donna.Lehman@KornFerry.com.   

Webinar Recording  
On-demand recordings are available on the webinar and events page within 24-48 hours after a scheduled webinar. Please search for the webinar by name to download the recording and revisit the slides during the session. We do not provide PowerPoint presentations.  

Unable to Register or Did Not Receive Webinar Confirmation
At least 24 hours prior to the webinar, please contact Demandgen@KornFerry.com.

Report Content Error
To report content errors in our Special Editions, Briefings, or This Week in Leadership newsletters, please contact Demandgen@KornFerry.com.   

Unsubscribe or make changes to contact information
 To unsubscribe or request contact updates to our emails and webinars, please contact Demandgen@KornFerry.com.   

Privacy (remove your data from Korn Ferry’s database)   
We have a process at Korn Ferry regarding deletion data rights request, please visit our Global Privacy Policy for instructions at https://www.kornferry.com/privacy, fill out the data rights request form here https://cdn.kornferry.com/privacy/DSR.pdf and send it back to privacy@kornferry.com. If you have any questions about your data rights, please contact Privacy@kornferry.com.  

Copyright Requests 
Request to use Korn Ferry’s intellectual property contact ProductContracting@KornFerry.com.    

Fortune World’s Most Admired  
For questions regarding Fortune World’s Most Admired contact Mark Royal at Mark.Royal@KornFerry.com.   

Korn Ferry Tour  
Questions regarding Korn Ferry Tour, our PGA sponsorship, contact Stacy.Rozen@KornFerry.com.   

PR Requests  
Please contact Stacy.Rozen@KornFerry.com

U.S. Payroll  
- Payroll enquiries (401K, W2, garnishments) contact Payroll-NA@KornFerry.com.   
- Payroll enquiries for Korn Ferry Contractors contact PayrollInterim-NA@kornferry.com.
- For contract worker invoices send to KFInterimSupport@KornFerry.com.  

U.S. Account Receivables  
- Executive Search (invoices starting with 90xxxxx) contact NA-ES-AR@KornFerry.com.   
- Advisory / Consulting (invoices starting with 195xxxxxx) and W9 requests contact USAR-Advisory@kornferry.com.   
- Professional Services (invoices starting with 159xxxxx) contact NA-RPOPS-AR@KornFerry.com
- Client invoice portals set up (ie. ARIBA, Coupa, Tungsten, etc) contact electronicinvoicing@kornferry.com
- NA Purchase Orders contact NA-PurchaseOrders@KornFerry.com

U.S. Accounts Payable  
Contact CorporateAP@KornFerry.com.   

U.S. Credit Card Issues/Payment  
Please contact CreditCardPaymentsNA@KornFerry.com.    

U.S. Bank/ACH Verification  
Please contact supplier.onboarding@KornFerry.com   

Canada Bank/ACH Verification  
Please contact Canada.vendorforms@KornFerry.com.     

EMEA/APAC Account Receivables/TAX Supplier  
Please contact Credit.Control@Kornferry.com.   

EMEA Purchase Orders 
Please send EMEA POs to ClientPurchaseOrdersEMEA@kornferry.com .   

UK Payroll 
Please contact KFLON_RM.Payroll-UK@KornFerry.com.    

LATAM Financial Inquiries 
- Regional financial inquiries contact Diego.Lugato@kornferry.com   
- Argentina financial inquiries contact Guadalupe.Tierno@kornferry.com   
- Brazil financial inquiries contact Rubens.Cunha@kornferry.com   
- Chile financial inquiries contact Guadalupe.Tierno@kornferry.com
- Colombia financial inquiries contact Adriana.Soler@kornferry.com
- Costa Rica TDC financial inquiries contact Guadalupe.Tierno@kornferry.com
- Ecuador financial inquiries contact Adriana.Soler@kornferry.com
- Mexico financial inquiries contact Esteban.Posadas@KornFerry.com
- Peru financial inquiries contact Marilu.Palomino@kornferry.com
- Venezuela financial inquiries contact Adriana.Soler@kornferry.com.

For more information about Korn Ferry products or to make purchases of books, cards, guides, etc., please visit the online store.  

For support, please contact the Customer Service team for the online bookstore at kornferrysupport@gilmore.ca or call
1-888-222-0998 (North America toll free)  
+1-613-271-3299 (International). 

For shipping-related questions, such as estimated delivery times and tracking updates, please contact kornferrysupport@gilmore.ca.

• Fraud Alert
  
  We have received reports of scammers sending messages via WhatsApp, Telegram, and other instant messaging services, claiming to represent Korn Ferry, and offering job opportunities. These scammers are attempting to obtain your personal information, such as ID or bank account details, for malicious purposes. Please note that we never request payment from candidates. If you receive suspicious messages or encounter any concerns during an interaction, we encourage you to contact your local Korn Ferry office (https://www.kornferry.com/about-us/global-offices) via telephone. You can also report scams and suspicious communications to the Federal Trade Commission as well as to local authorities. If you believe you have fallen victim to such fraudulent activities, we strongly recommend reporting the incident to your local authorities.