If during the QuickCheck your computer failed the Flash test you will need to enable Flash for your browser. Here is how to do it:
If you are still having issues please contact your IT Help Desk as these settings may be locked down.
For assistance with technical issues please contact the Client Technology Services support team:
Phone: 1-800-969-9646 (International: 1-415-277-8280)
Support is available 24x7, except on company holidays.