Predeployment Technical Readiness Information for Client IT Assessments


The following information is for Client IT to help conduct Technology Readiness and Connectivty Testing. In most cases, end users can safely ignore this information.

effective date: 18 January 2018

Email filters

To guarantee that email invitations and reminders to participants are not caught in your spam/junk email  filters, it may be necessary to whitelist our SMTP server IP: / 78 (

Alternatively, you can whitelist all emails from the following domains:

Firewall and security

For the assessments to function correctly, all of the following requirements must be met:

Active content (HTML files with <EMBED> and <OBJECT> tags) must be allowed.

Communication across the following ports must be allowed:  HTTP (Port 80) and HTTPS (Port 443)

Network traffic to and from the following sites must be allowed:  ( - effective January 18th, 2018

Depending on your network configuration, it may be necessary to create proxy exceptions or whitelist entries to insure that the above requirements are met.

Pop-up blockers

Most pop-up blocking software will NOT interfere with the successful use of Korn Ferry assessments.  However, should a pop-up blocker interfere with the assessment, please add ( ) to the pop-up blocker exception list.  Alternatively, before starting a Korn Ferry offering, you may instruct participants to disable all pop-up blockers on their computers.


Use our self-help tools, or submit a Support Request.




Technical documentation and requirements for Korn Ferry eLearning and assessment products.


Contact Us

For assistance with technical issues please contact the Client Technology Services support team:


Phone: 1-800-969-9646 (International: 1-415-277-8280)

Support is available 24x7, except on company holidays.