Technical Requirements for Participant Computers: Checkbox Surveys
effective date: 1 October 2015
Desktop Minimum Requirements - Hardware
- Network Connection: an active internet connection is required at all times.
Desktop Minimum Requirements - Software
- Operating System:
no specific requirement
- Web Browser:
Microsoft Internet Explorer version 9 or higher; or most recent version of Chrome, Firefox, or Safari. (Chrome or Firefox recommended)
Email whitelisting requirements:
- If invitation or reminder emails will be sent from checkbox, client IT must insure that Incomming emails are allowed from hostmail.pdininthhouse.com (18.104.22.168). The address in the 'from' field will be: Surveys@pdinh.com.
For assistance with technical issues please contact the Client Technology Services support team:
Phone: 1-800-969-9646 (International: 1-415-277-8280)
Support is available 24x7, except on company holidays.