Technical Requirements for Participant Computers: KF4D/KFAS

 

effective date: 8 June 2018

Desktop Minimum Requirements - Hardware

  • Processor:
    Windows:1.4 GHz Intel® Pentium® 4 or higher (or equivalent)
    Mac OS: 1.83 GHz Intel® CoreDuo or higher
     
  • Network Connection: An active internet connection is required at all times.

Desktop Minimum Requirements - Software

  • Operating System:
    Windows® version  7 or above
    Mac OS X version 10.10 or above
     
  • Web Browser (Windows): 

Microsoft Internet Explorer 11
Mozilla Firefox current and previous major version
Google Chrome current and previous major version

  • Web Browser (MacOS)

Safari current version and previous major version
Mozilla Firefox current and previous major version
Google Chrome current and previous major version

NOTE: For all desktop browsers, JavaScript and cookies must be enabled.

Network Requirements - Caching and white-listing

Domains and host names

White-list the following domains and/or host names to ensure that KFAS can be accessed, and emails can be received:

  • *.kfassessment.eu OR (kfassessment.eu, api.kfassessment.eu, www.kfassessment.eu, portal.kfassessment.eu, admin.kfassessment.eu, login.kfassessment.eu, candidate.kfassessment.eu, cms-api.kfassessment.eu)
  • *.kfassessment.com OR (kfassessment.com, api.kfassessment.com, www.kfassessment.com, portal.kfassessment.com, admin.kfassessment.com, login.kfassessment.com, candidate.kfassessment.com, cms-api.kfassessment.com)
  • assessments-eu.kfproducts.com
  • assessments-launch-eu.kfproducts.com
  • admin.talentqgroup.com
  • cf72nsgk6b.execute-api.eu-west-1.amazonaws.com

Email addresses

If domains cannot be white listed, the following email addresses should be white listed or added to a ‘trusted’ list:

 In addition: all our emails delivered via AWS now contain a DKIM signature. Filter whilelisted email to only deliver those containing a DKIM signature of: d=kornferry.com. This will insure that the email is actually from Korn Ferry.

Troubleshooting

Use our self-help tools, or submit a Support Request.

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Documentation

Technical documentation and requirements for Korn Ferry eLearning and assessment products.

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Contact Us

For assistance with technical issues please contact the Client Technology Services support team:

Email: cts-support@kornferry.com

Phone: 1-800-969-9646 (International: 1-415-277-8280)

Support is available 24x7, except on company holidays.