Technical Requirements for Participant Computers: Online Assessments

 

effective date: 7 November 2017

Desktop Minimum Requirements - Hardware

  • Processor:
    Windows:1.4 GHz Intel® Pentium® 4 or higher (or equivalent)
    Mac OS: 1.83 GHz Intel® CoreDuo or higher
     
  • RAM:
    Windows:1.5 GB or higher
    Mac OS: 1.5 GB or higher
     
  • Monitor: 1024 x 768 resolution with 16‐bit color depth
     
  • Network Connection: 10BASE‐T Ethernet (or equivalent wireless) network interface with sustained and stable bandwidth supporting 360 kbps or higher. An active internet connection is required at all times.
    NOTE: Actual connection speeds depend on many factors and are often less than the maximum possible; this may affect performance.

Desktop Minimum Requirements - Software

  • Operating System: Windows® version 7 or above; Mac OS X version 10.10 or above
  • Web Browser Windows: Firefox (minimum version: 52); Chrome (minimum version: 58)
  • Web Browser Mac OS: Safari (minimum version: 8)
  • Web Browser Plug-ins: PDF Reader (Adobe® Reader minimum version: 10.1 or equivelent)

NOTES

  • For all browsers, JavaScript and cookies must be enabled. Pop-up blockers should be disabled. For Windows Internet Explorer, ActiveX must also be enabled.
  • To see if your computer meets the above requirements, go to: https://quickcheck.kornferry.com/basic. Answer the question, “Are you sitting at the computer you intend to use?” and follow the instructions.
  • Additional information for client IT departments is available at: Predeployment technical readiness information for client IT - Assessments.

Troubleshooting

Use our self-help tools, or submit a Support Request.

LEARN MORE

 

Documentation

Technical documentation and requirements for Korn Ferry eLearning and assessment products.

LEARN MORE

Contact Us

For assistance with technical issues please contact the Client Technology Services support team:

Email: cts-support@kornferry.com

Phone: 1-800-969-9646 (International: 1-415-277-8280)

Support is available 24x7, except on company holidays.