When You Click on A Link to Open A PDF in Getting Things Done, Nothing Happens
When you click on a link to open a PDF in Getting Things Done, nothing happens.
Adobe Reader is not configured to launch PDFs in the browser.
Configure Adobe Reader to display PDF files in your browser by following the instructions in the Adobe Support article called Display PDF In Browser.
The generic PDFs in the course can be opened by the Reader stand-alone program. However, the participant workbook-specific pdfs can only be launched in the brower via the Reader ActiveX plug-in. The plug-in must be enabled in the Internet Explorer browser AND it must be configured correctly for these pdfs to open.
For assistance with technical issues please contact the Client Technology Services support team:
Phone: 1-800-969-9646 (International: 1-415-277-8280)
Support is available 24x7, except on company holidays.