The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
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Sharpening your business acumen
Ram Charan, business consultant, speaker, and writer, provides a six-step guide for incorporating external trends into your internal strategies:
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
It's been said...
“The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.” – Jeff Bezos, American business magnate and founder and CEO of Amazon.com.
Watch and learn...
Six differences between customer-focused companies and operations-focused companies
New York Times best-selling author Shep Hyken shares six key differences between companies that are customer-focused and those that are operations-focused.
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
It's been said...
“A budget tells us what we can't afford, but it doesn't keep us from buying it.” – William Feather, American publisher and author
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
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Why tech-savvy CEOs rule the world
Aaron Skonnard, President & CEO of Pluralsight explains why today’s most successful CEOs are tech savvy. He describes five key reasons for pairing tech savvy with key leadership traits and exceptional vision, regardless of the nature of the organization.
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
It's been said...
“It isn’t that they can’t see the solution. It’s that they can’t see the problem.” – G. K. Chesterton, English journalist and author.
Competencies in action...
How good is your problem solving?
A quick quiz to help you identify your approach to dealing with problems. A variety of tools is provided to help you increase your effectiveness in managing the complexity of problem solving.
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
It's been said...
“If passion drives you, let reason hold the reins.” – Benjamin Franklin, American inventor, politician, and one of the founding fathers of the United States
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
Competencies in action...
Stakeholder Management Toolkit
An interactive toolkit to help you manage your stakeholders. This step-by-step guide takes you through how to identify, prioritize, and understand your stakeholder group. Including videos and downloadable tools, it’s simple and fun to use.
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
It's been said...
“The trick to forgetting the big picture is to look at everything close-up.” - Chuck Palahniuk, best-selling American author of Fight Club, Survivor, and Lullaby
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
Watch and learn...
How schools kill creativity [Video file]
Sir Ken Robinson makes an entertaining and profoundly moving case for creating an education system that nurtures (rather than undermines) creativity. An insight into the challenge that the education system presents in terms of developing creativity in ourselves and in others.
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“Innovation is hard. It really is. Because most people don’t get it. Remember, the automobile, the airplane, the telephone, these were all considered toys at their introduction because they had no constituency. They were too new.” – Nolan Bushnell, founder of Atari, Inc. and widely considered to be a founding father of the video game industry
The following resources are also located at the back of each chapter in Korn Ferry's FYI® for your improvement book:
It's been said...
“The two worst strategic mistakes to make are acting prematurely and letting an opportunity slip; to avoid this, the warrior treats each situation as if it were unique and never resorts to formulae, recipes or other people’s opinions.” – Paulo Coelho, Brazilian lyricist and novelist