Improving Patient Care with
Workforce Planning in Healthcare

Implementing Culture Change in Healthcare

Pivoting to a new staffing model meant hiring full-time employees across every clinical department. It was a daunting challenge, but also a chance to strengthen the hospital’s culture.

The urban health system provides complex care to underrepresented communities. It's tough, demanding environment requires passionate practitioners who believe in the hospital’s mission and vision.

To find them, Korn Ferry built Success Profiles that defined not only skills but the values and mindsets of the right-fit candidates.

New employer brand messaging and a targeted engagement strategy helped attract people who cared about the mission as much as the medicine.

“LA General took on the challenging task of redefining who it was going to be as an employer,” says Korn Ferry’s Liz Bickley. “We needed to tell a story that inspired people to join and stay.”

Using Korn Ferry Nimble Recruit and Korn Ferry Select, a number of physicians and clinicians were identified who not only fit the job requirements but also aligned with LA General’s values.

“Each physician presented to us was thoroughly vetted and matched not only the job requirements, but also, importantly, our unique organizational culture and values,” says Brad Spellberg, Chief Medical Officer at the Los Angeles General Medical Center.