Customer Support


The Korn Ferry customer support site provides clients easy 24-hour access to product information, documentation and online technical resources.

  • Knowledgebase: Browse our articles for solutions to common issues.
  • Troubleshooting: Use our self-help tools, or submit a Support Request.
  • Documentation: Technical documentation and requirements for Korn Ferry eLearning and assessment products.


For assistance with technical issues please contact the Client Technology Services support team:


Phone: 1-800-969-9646 (International: 1-415-277-8280)

Support is available from Sunday at 5 P.M. to Friday at 8 P.M. US ET.