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Knowledgebase

Knowledgebase

Knowledgebase

Technical Requirements for Participant Computers: KF Products Platform (https://products.kornferry.com)
effective date: 9 April 2018 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (... Read-More

Technical Requirements for Participant Computers: Korn Ferry Assessment of Leadership Potential (KFALP) and ViaEDGE™
effective date: 7 November 2017 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (or ... Read-More

Technical Requirements for Participant Computers: Online Assessments
effective date: 7 November 2017 Desktop Minimum Requirements - Hardware Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (or ... Read-More

You are automatically locked out of your account when relying on your browser’s Autofill or Manage passwords feature
Issue: You use Safari or Google Chrome to log on to the Assessments Portal, and choose to save your logon ... Read-More

Allowing Pop-ups Windows in Common Browsers
Follow the instructions below to disable pop-up blockers in your supported browser. You may choose in most cases to disable ... Read-More

'Flash Player Not Found' error when logging on to Assessments Portal to launch viaEDGE or Korn Ferry Assessment of Leadership Potential
Issue: You logon to the Assessments Portal to access viaEDGE or Korn Ferry Assessment of Leadership Potential (KFALP), but the ... Read-More

Resolving Errors caused by Slow, Unstable, or Low Bandwidth Network Connections
Slow or low-quality intranet or internet connections can cause files not to load, course or assessment sessions to time out, ... Read-More

Deleting Temp Files in Internet Explorer
To delete temporary files in Internet Explorer 10 or above: Close all open Internet Explorer windows, including any Course or Assessment ... Read-More

Web Link in email does not load the intended web page
Detail: Clicking on a web link in an email received from Korn Ferry does not load the intended web ... Read-More

Determining if you have Local Admin rights in Windows 7
To determine if you have local administrator rights: In Windows 7 Select the Start menu on the lower left of the ... Read-More

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