Sale Conversation Meter

Buyer expectations have skyrocketed—and so has the pressure on sellers. Are you keeping up?

Take our diagnostic to review your approach:

  • Check your ability to exceed buyer expectations through content and insights.
  • Evaluate your sales methodology, skills and enablement practices in delivering customer value.
  • Benchmark your approach against 1,000 sales leaders to see where you're strong and where you have gaps.
Sale Conversation Meter

About the assessment

The assessment helps you evaluate your ability to deliver customer value through perspective.

Perspective is the art of understanding a buyer's challenges, and bringing a deep knowledge of their business to provide education and insights to the customer.

Adopting this concept offers you the biggest opportunity to differentiate yourself in an increasingly competitive marketplace.

Our research shows that when you use a perspective-focused approach, you’re 4X more likely to have deep relationships with clients and are likely to achieve 12% higher win rates.

Sales conversation practices

Please select your level of agreement with each statement below.

  • Strongly disagree
  • Disagree
  • Somewhat disagree
  • Neutral
  • Somewhat agree
  • Agree
  • Strongly agree

We use a formal process to effectively gain access to, and engage, key decision makers.

We effectively use call planning tools to prepare for customer interactions.

We consistently conduct mutually-valuable sales calls with customers and prospects.

Customers have consistently positive interactions in every channel they use to engage with us.

We provide clients with insights and perspective that reframe their thinking.

We effectively use questioning skills to reveal customer needs, including unrealized needs.

Sales conversation practices

Please select your level of agreement with each statement below.

  • Strongly disagree
  • Disagree
  • Somewhat disagree
  • Neutral
  • Somewhat agree
  • Agree
  • Strongly agree

Our sellers effectively communicate value messages that are relevant to buyers’ needs.

Our customer service interactions enhance the overall customer experience.

We effectively negotiate to resolve differences and agree on a mutually-beneficial solution.

Our sellers have access to effective content, aligned to the customer’s journey.

Our sales managers effectively coach salespeople to higher levels of performance.

We offer impactful training throughout a seller’s career.

About you

Have you taken courses with Miller Heiman Group, now part of Korn Ferry, before?

Please select your role in your sales organization:

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