Senior Client Principal, Sales & Service

Samuel helps world-leading organizations achieve their strategic objectives through sustainable sales and service transformation programs.

He focuses on working with sales and customer service leaders to align their strategy, organization, and capabilities with the evolving customer needs and market trends. He also helps them leverage technology to enhance their performance and competitiveness, ensuring they are well-equipped to succeed in today's dynamic business landscape.

Samuel enjoys challenging the status quo with his customers and helping them think outside the box to make things happen. He is passionate about uncovering people’s true motivations to do what they do and translating that into meaning for how Korn Ferry can best support them in their journey.

With over 23 years of experience working with technology companies like EMC, Dell, Xerox, and PROS, Samuel has helped CAC 40 and Fortune 500 groups achieve operational excellence in the face of digital disruption and economic challenges.

Samuel holds a master’s in Business Administration from NEOMA Business School in France.