Individual contributor (specialist – expert) and select front line leaders
Facilitation Techniques for Business Analysis focuses on teaching the facilitation skills necessary to elicit and analyze requirements on a project. In this highly interactive course, you will learn how to effectively help stakeholders define their needs and form these into quantifiable requirements through facilitation. As a facilitator, you will learn how to prepare for and conduct both face-to-face and remote group sessions. You will be exposed to several facilitation techniques, learn effective facilitation practices, and how to manage conflict in a session. Most importantly, you will have the opportunity to practice these skills in a safe environment.