Technical Requirements for Participant Computers: Kf Products - Listen
effective date: 18 July 2018
Desktop Minimum Requirements - Hardware
- Processor:
Windows:1.4 GHz Intel® Pentium® 4 or higher (or equivalent)
Mac OS: 1.83 GHz Intel® CoreDuo or higher
- Network Connection: An active internet connection is required at all times.
Desktop Minimum Requirements - Software
Operating System: Windows® version 7 or above Mac OS X version 10.10 or above
Web Browser (Windows):
- Microsoft Internet Explorer 11
- Mozilla Firefox current and previous major version
- Google Chrome current and previous major version
Web Browser (MacOS)
- Safari current version and previous major version
- Mozilla Firefox current and previous major version
- Google Chrome current and previous major version
NOTE: For all desktop browsers, JavaScript and cookies must be enabled.
Network Requirements - Caching and white-listing
Domains and host names
Please whitelist the following domains or hostnames:
- snl.kornferry.com
- surveys.snl.kornferry.com
- products.kornferry.com
- snl.kornferry.eu
- surveys.snl.kornferry.eu
- products.kornferry.eu
Email addresses
If domains cannot be white listed, the following email addresses should be white listed or added to a ‘trusted’ list:
- the email address of your account manager sending out emails
- surveyadmin@kornferry.com via amazonses.com
In addition: all our emails delivered via AWS now contain a DKIM signature. Filter whilelisted email to only deliver those containing a DKIM signature of: d=kornferry.com. This will insure that the email is actually from Korn Ferry.
Documentation
Technical documentation and requirements for Korn Ferry eLearning and assessment products.
Contact Us
For assistance with technical issues please contact the Client Technology Services support team:
Email: cts-support@kornferry.com
Phone: 1-800-969-9646 (International: 1-415-277-8280)
Support is available 24x7, except on company holidays.