Our Customer Support site provides a selection of self-service options for solving problems you may encounter while using Korn Ferry online products. Before contacting Support, we suggest you do the following:
Check Your System
We recommend you start by running the QuickCheck. The QuickCheck is a brief, step-by-step auto-diagnostic tool that can detect or install components your computer needs in order to use our online products.
- For Online Assessments and Coaching Tools, use the Assessment Quickcheck.
- For assessments launched from products.kornferry.com, use the KF Digital QuickCheck.
For assistance with technical issues please contact the Client Technology Services support team:
Phone: 1-800-969-9646 (International: 1-415-277-8280)
Support is available 24x7, except on company holidays.