Our Customer Support site provides a selection of self-service options for solving problems you may encounter while using Korn Ferry online products. Before contacting Support, we suggest you do the following:

  1. Check Your System

    We recommend you start by running the QuickCheck. The QuickCheck is a brief, step-by-step auto-diagnostic tool that can detect or install components your computer needs in order to use our online products.

  1. Search the Knowledgebase

    Search or Browse the Support Knowledgebase for solutions to common problems. Go to the Knowledgebase.

  2. Request Support

    If you are unable to resolve an issue through one of the above options, report the issue directly to our Customer Support Team.


Browse our articles for solutions to common issues.




Technical documentation and requirements for Korn Ferry eLearning and assessment products.


Contact Us

For assistance with technical issues please contact the Client Technology Services support team:


Phone: 1-800-969-9646 (International: 1-415-277-8280)

Support is available 24x7, except on company holidays.