Business Analysis Training

Fundamentals of Business Analysis


Individual contributor (vocational – expert) and select front line and mid-level leaders

  • Digital/E-Learning
  • Onsite Instructor-led
  • Virtual instructor-led

Fundamentals of Business Analysis addresses the entire scope of business analysis:  before, during and after a solution to a business problem is implemented, and also includes enterprise business analysis. This foundational course looks at the whole organization and how business analysis is applied in articulating and prioritizing business needs, identifying and assessing solution options, making recommendations, defining solution scope, requirements management within a project, supporting a solution once it is in place, making sure the business objectives are met and continuously improving the solution to increase its business value.

Learning objectives

  • Describe the discipline of business analysis.
  • Explain major functions in the scope of business analysis: 

- Defining business needs

- Requirements management

- Benefits management

- Enterprise analysis

  • Describe how business analysis can contribute to your organization and your individual work and responsibilities.

Behavioural Competencies

  • Business insight
  • Drives engagement
  • Drives results
  • Drives vision and purpose
  • Instills trust
  • Nimble learning
  • Optimizes work processes
  • Organizational savvy
  • Plans and aligns
  • Situational adaptability
  • Values differences


  • Analyze alternatives and recommend solutions
  • Business requirements analysis
  • Customer service delivery
  • Document and model user requirements
  • Governance of business analysis activities
  • Information and business advice
  • Perform gap analysis
  • Planning and organizing
  • Validate and verify requirements


  • Onsite instructor-led: 2 days – 15
  • Virtual instructor-led: 2 days – 15
  • Digital/E-Learning: 15