Technical Requirements for Participant Computers: Product Suite

 

Effective date: August 14th, 2019

Desktop Minimum Requirements - Hardware

  • Processor: Windows:1.4 GHz Intel® Pentium® 4 or higher (or equivalent) Mac OS: 1.83 GHz Intel® CoreDuo or higher  
  • Network Connection: An active internet connection is required at all times.

Desktop Minimum Requirements - Software

Operating System: 

  • Windows® version  7 or above 
  • Mac OS X version 10.10 or above  

Web Browser (Windows):

  • Microsoft Edge (current and previous major versions)
  • Mozilla Firefox (current and previous major versions)
  • Google Chrome (current and previous major versions)

Web Browser (MacOS):

  • Safari (current and previous major versions)
  • Mozilla Firefox (current and previous major versions)
  • Google Chrome (current and previous major versions)

NOTE: For all desktop browsers, JavaScript and cookies must be enabled.

Network Requirements

Domains and Hostnames

Please whitelist the following domains or subdomains:

  • *.kornferry.com, *.kornferry.eu, *.kornferry.cn OR (products.kornferry.com, products.kornferry.eu, products.kornferry.cn, learn.kornferry.com, learn.kornferry.eu, api.kornferry.com, api.kornferry.eu, learn.kornferry.cn, api.kornferry.cn)
  • *.kfassessment.com OR (kfassessment.com, api.kfassessment.com, www.kfassessment.com, portal.kfassessment.com, admin.kfassessment.com, login.kfassessment.com, candidate.kfassessment.com, cms-api.kfassessment.com)
  • *.kfassessment.eu OR (kfassessment.eu, api.kfassessment.eu, www.kfassessment.eu, portal.kfassessment.eu, admin.kfassessment.eu, login.kfassessment.eu, candidate.kfassessment.eu, cms-api.kfassessment.eu)
  • *.kfassessment.cn OR (kfassessment.cn, api.kfassessment.cn, www.kfassessment.cn, portal.kfassessment.cn, admin.kfassessment.cn, login.kfassessment.cn, candidate.kfassessment.cn, cms-api.kfassessment.cn)
  • *.kfproducts.com OR (assessments.kfproducts.com, assessments-launch.kfproducts.com, assessments-eu.kfproducts.com, assessments-launch-eu.kfproducts.com)
  • *.kfproducts.cn OR (assessments-hk.kfproducts.com, assessments-launch-hk.kfproducts.com, assessments.kfproducts.cn, assessments-launch.kfproducts.com, api-hk.kfproducts.com, api.kfproducts.cn)
  • *.talentqgroup.com OR (admin.talentqgroup.com, login.talentqgroup.com, candidate.talentqgroup.com)
  •  *. mytalentq.cn OR (login.mytalentq.cn, candidate.mytalentq.cn, content.mytalentq.cn, apps.mytalentq.cn, admin.mytalentq.cn)
  • j735yqg24g.execute-api.us-east-1.amazonaws.com
  • cf72nsgk6b.execute-api.eu-west-1.amazonaws.com
  • xwen6roqe2.execute-api.us-east-1.amazonaws.com
  • d2mss7kpx1rxz0.cloudfront.net
  • d31gp7j4qcp50p.cloudfront.net
  • d3k4j3z81w09av.cloudfront.net

Email addresses

The following email addresses should be whitelisted or added to a ‘trusted’ list:

NOTES

  • All emails delivered via AWS now contain a DKIM signature. Filter whitelisted email to only deliver messages containing a DKIM signature of: d=kornferry.com. This will ensure the email received is from Korn Ferry.
  • To see if your computer meets the above requirements, go to: https://quickcheck.kornferry.com/kfd. Answer the question, “Are you sitting at the computer you intend to use?” and follow the instructions.

Troubleshooting

Use our self-help tools, or submit a Support Request.

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Documentation

Technical documentation and requirements for Korn Ferry eLearning and assessment products.

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Contact Us

For assistance with technical issues please contact the Client Technology Services support team:

Email: cts-support@kornferry.com

Phone: 1-800-969-9646 (International: 1-415-277-8280)

Support is available 24x7, except on company holidays.