J. Being authentic
10. Courage
- Creative leadership: Humility and being wrong. Forbes
- Margaret Heffernan: The dangers of “willful blindness” [Video file]. TED
- Voicing your opinion in the workplace. Chron
- So you want to become a whistleblower? 5 Things to consider before doing so. Corporate Compliance Insights
- Your employees want the negative feedback you hate to give. Harvard Business Review Blog Network
- "You’ve got to find what you love": Steve Jobs' 2005 Stanford commencement address, Stanford University
- Leading up and creating psychological safety, Global Leadership Network
- The three pillars of a teaming culture, Harvard Business Review
- Color blind or color brave, Tory Burch Foundation
- Crucial conversations by K. Patterson, J. Grenny, R. McMillan, and A. Switzler | Core Message, Productivity Game
- How to have a crucial conversation, VitalSmarts
- Connect with empathy, but lead with compassion, Harvard Business Review
- Understanding and managing different personalities at work, Unicorn Labs
- What courageous leaders do differently, Harvard Business Review
- How to pitch your best ideas, TED
- Self-compassion, Self-compassion, Kristin Neff
36. Instills trust
- Business leaders beware: Ethical drift makes standards slip. Forbes
- Leadership fundamentals: Transparency and trust. About Leaders
- 5 Powerful things happen when a leader is transparent. Forbes
- Crucial conversations by K. Patterson, J. Grenny, R. McMillan, and A. Switzler | Core Message, Productivity Game
- How to have a crucial conversation, VitalSmarts
- Use Situation-Behavior-Impact (SBI)™ to understand intent, Center for Creative Leadership
- What good feedback really looks like, Harvard Business Review
- How managers can support their Asian peers through troubling increase in an+D32ti-Asian violence, Business Insider
- The micropedia of microaggressions, Micropedia.org
- Is there a case for lowering a leader's confidence?, Forbes
- Connect with empathy, but lead with compassion, Harvard Business Review
- How to work with someone you don't like, Harvard Business Review
- What makes teams work?, American Psychological Association
- Understanding and managing different personalities at work, Unicorn Labs
- Crisis of confidence?, Training Industry
- Why emotional intelligence is important in leadership, Harvard Business School
- The science of the deal, TED
- How to trust people you don't like, TED
- Self-compassion, Self-compassion, Kristin Neff
- How to build trust in the workplace: 10 Effective solutions, BetterUp
- 5 Steps for building trust in the workplace, Association for Talent Development
K. Being open
29. Demonstrates self-awareness
- How to get feedback when you’re the boss. Harvard Business Review Blog Network
- Success is overrated: How do you handle your mistakes? Forbes
- How to take feedback. Psychology Today
- Don’t be too busy to do some reflective thinking. Business Insider
30. Self-development
- 13 Tips on finding a mentor. U.S. News & World Report
- Learning to reflect more and get to know yourself better. YouTube
- 4 Ways to discover your strengths. Entrepreneur
- Personal development isn’t personal: 3 Tips for getting your manager involved. Forbes
L. Being flexible and adaptable
3. Manages ambiguity
- Diana Laufenberg: How to learn? From mistakes [Video file]. TED
- Overcoming ambiguity: Three steps that every business can take. Forbes
Additional resources
Read all about it...
Dealing with ambiguity: The new business imperative.
Colin Shaw, thought leader in the field of Customer Experience, describes why ambiguity has become part of everyday business life. He offers 10 tips for dealing with ambiguity effectively, against which to assess yourself.
22. Nimble learning
- 5 Ways to conquer your fear of failure. Forbes
- What is problem-solving? About.com Psychology
- Why getting comfortable with discomfort is crucial to success. Forbes
Additional resources
Read all about it...
Don't fear failure: Nine powerful lessons we can learn from our mistakes
Psychologist Lisabeth Saunders Medlock offers her nine powerful lessons that can be learned from mistakes, and how to apply your learnings back into your life.
26. Being resilient
- 12 Ways to eliminate stress at work. Forbes
- 6 Key steps for career resilience. Forbes
- How to show self-confidence tips & tricks. Livestrong
- 7 Ways to bounce back from career mistakes, missteps, and misunderstandings. Forbes