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Key Insights

  • Why a flexible career framework is critical for meeting future skills needs

  • How a modern job architecture supports continuous learning

  • 6 steps to optimizing your job architecture framework

The world of work is always changing. Classic roles are redefined. Critical skills needs evolve. And employee expectations shift.  

Right now, one of the biggest impacts on the workforce is the increased usage of AI and related new technologies. In fact, 60% of employers expect technology to transform their businesses by 2030—with 86% of those preparing for AI's impact.

That means organizations need to rapidly rethink how they structure and organize their workforce.

A job architecture framework provides the foundation for managing this transformation. But many CHROs are still working with outdated frameworks.

This guide explains how to adapt your job architecture for today's challenges and to prepare for tomorrow's opportunities. You'll get practical steps and actionable strategies to build a framework that supports better talent decisions and organizational agility.

Why Your Job Architecture Matters

Picture this—a CHRO dives into her company's talent data and spots a troubling trend in the finance division. Financial analysts across departments have wildly different titles, pay, and career paths—even though they do almost identical work.

A “senior financial analyst” in corporate finance makes 30% more than a “business analytics lead” in operations, despite both tackling the same complex financial modeling and forecasting.

And a “finance planning specialist” in a regional office wonders why their path to senior management takes two more promotion cycles than their peers in other departments. After all, they're using the same datasets and tools.

This isn't just a departmental issue. It's a sign of an outdated or missing job architecture framework.

With digital transformation reshaping work, the need for clear, flexible work architecture is critical.

The Organizational Value of Job Architecture

A job architecture does more than just organize roles and job titles. When designed well, it creates value throughout the company.

  • For Organizations
    It provides a clear structure for making fair, consistent decisions about compensation and career progression while keeping talent aligned with business goals.
  • For Managers
    It offers ready-to-use frameworks for talent management and career development conversations. This eliminates the need to reinvent processes and helps managers make fair, objective decisions about their team members' careers.  
  • For Employees
    It delivers something increasingly vital in today's workplace: clarity. Role ambiguity can lead to workplace burnout, so it's crucial that employees have a clear understanding of their responsibilities and growth opportunities to improve engagement and satisfaction. 

That’s why updating job architecture shouldn’t be just another task on the list for CHROs—it's essential for creating an engaged and future-ready workforce.

 

How Job Architecture Is Evolving

As business needs and workforce expectations evolve for the AI age, organizations are shifting from rigid, traditional hierarchies to more flexible career architecture frameworks.

A modern job architecture organizes jobs around skills and competencies, allowing for greater agility.

It enables flexible career paths and supports continuous learning through upskilling and reskilling. Plus, it leverages technology and AI for dynamic workforce planning.

This organizational structure helps companies attract top talent by matching pay with skills and market needs.

Here are some examples of what a modern framework looks like in practice:

  • Job Families
    The focus has shifted to capabilities that transfer across the organization.
  • Job Levels
    Employees can advance vertically through leadership roles or grow horizontally by deepening their expertise.
  • Career Paths
    CHROs now prioritize flexible career journeys over traditional fixed trajectories, creating more opportunities for employee growth.
  • Competencies
    Skills and competencies are now seen as dynamic assets—capabilities that can be developed and redeployed as business needs change.

Traditional vs. Modern Job Architecture Models

  Traditional Job Architecture Modern Job Architecture
Structure Fixed hierarchies with rigid levels Flexible structures based on skills and competencies
Career Paths Preset vertical progression Multiple paths allowing vertical and horizontal movement
Skills Approach Tied to specific roles and departments Transferable across functions
Job Descriptions Static descriptions tied to specific responsibilities Dynamic profiles focused on capabilities
Compensation Based on hierarchical levels Aligned with skills and market value
Workforce Planning Focus on replacing roles Driven by future skills needs

The Benefits of Evolving Your Job Architecture

Organizations that don't adapt their job architecture risk falling behind in attracting and retaining talent, as well as meeting business goals.

Beyond just organizing roles and titles, an updated job architecture delivers strategic advantages that directly impact business performance.

Here are four key benefits:

1. Build a Future-Ready Workforce

A modern job architecture helps organizations address one of their biggest transformation challenges—skills gaps.

With 63% of employers identifying skills gaps as a major barrier through 2030, and 39% of current skills becoming outdated in the next five years, companies need systematic ways to evolve their workforce capabilities.

A skills-based job architecture enables organizations to:

  • Identify emerging skill requirements across roles
  • Track which roles need reskilling or upskilling
  • Plan workforce transitions as roles evolve
  • Align training investments with future needs

2. Ensure Pay Equity and Transparency

With only 12% of companies having implemented pay transparency strategies, many organizations struggle to address compensation equity effectively. 

An updated job architecture provides the essential foundation for transparent, consistent pay practices.

When roles are clearly defined and classified, companies can spot and fix pay gaps, making fair compensation decisions based on skills and responsibilities.

Organizations that embrace transparency have seen a 20% reduction in pay disparities, Korn Ferry research reveals.

An updated job architecture helps:

  • Create transparent salary bands aligned with skills and market data
  • Compare and standardize compensation decisions across departments
  • Identify pay gaps through systematic role analysis
  • Build objective criteria for compensation decisions

3. Improve Employee Experience

Two-thirds of workers told Korn Ferry that they would stay in a job they hated if they saw clear opportunities to learn and grow

An updated job architecture improves the employee experience by providing this crucial clarity in career progression and reducing role ambiguity.

When employees understand their roles and see clear growth opportunities, they're more likely to stay engaged and committed to their work.

A modern job architecture helps employees:

  • Understand their current role expectations clearly
  • See potential career paths across the organization
  • Identify skills needed for career growth
  • Make informed decisions about their talent development

4. Develop Internal Talent Mobility

Organizations with active internal mobility programs see 41% higher retention rates, LinkedIn’s Global Talent Trends report reveals.

An updated job architecture makes this mobility possible by defining roles through skills and capabilities rather than rigid titles.

“It helps companies find and move talent within the organization based on skills, instead of always hiring from outside,” says Korn Ferry’s Serena Jones, Senior Client Partner. “This boosts upskilling and reskilling efforts, which is especially valuable since these employees already know your culture and ways of working.”

An optimized framework supports mobility by:

  • Creating clear pathways between related roles
  • Identifying transferable skills across functions
  • Enabling quick responses to changing business needs
  • Supporting internal talent marketplace initiatives

6 Steps to Optimize Your Job Architecture Framework

Modernizing your job architecture is a significant undertaking that requires careful planning and execution. 

While every organization's journey will be unique, following these proven steps will help you create a framework that's both effective today and adaptable to meet your future workforce needs.

Step 1: Assess Your Current Framework   

Begin by thoroughly evaluating your existing job architecture. Understand what's working, what isn't, and where gaps exist. Look for signs that your current workforce structure needs updating.  

  • Title and Pay Disparities
    Different titles and compensation for similar roles across departments
  • Classification Conflicts
    Frequent disagreements about where roles fit in the organization 
  • External Hiring Dependency
    Limited internal mobility resulting in overreliance on external senior hires
  • Outdated Job Descriptions
    Job descriptions that don't reflect current work requirements
  • Career Path Confusion
    Inconsistent information about growth opportunities across the organization
  • Fragmented Data
    Multiple versions of job information across HR systems

Document these challenges and their business impact. Are you losing talent due to unclear growth paths? Are hiring managers struggling to define new roles? Is pay inequity creating retention risks? 

Understanding these connections helps build a clear case for change and ensures your optimization efforts address real organizational needs.

Step 2: Define Your Optimization Strategy

When optimizing a job architecture framework, organizations can take two distinct approaches, says Korn Ferry’s Benjamin Frost, Senior Client Partner.

“One approach is you start from the top-down,” notes Frost. “Like designing a house, you start with your architectural drawing.” This means creating a matrix that maps:

  • What functions exist in your organization (finance, IT, HR), and how they break down (like separating tax specialists from auditors in finance)
  • How many levels of work you need (like associates to partners in consulting)
  • How roles differ within each function (how an HR business partner differs from a training or compensation partner, for example)

“The other approach is bottom-up,” Frost explains, “where you start with your current roles and map them to established frameworks.”

This approach leverages existing role profiles and taxonomies—like Korn Ferry's library of more than 10,000 Success Profiles—to bring structure and consistency to your current framework.

Your assessment findings from Step 1 will help determine which strategy fits better.

Organizations entering new markets or needing fundamental restructuring might benefit from the top-down approach, while those looking to improve existing structures might find the bottom-up approach more effective. 

Many organizations, Frost notes, use a combination of both approaches.

Step 3: Align Stakeholders

A job architecture transformation affects everyone from HR to line managers to employees.

This makes stakeholder alignment crucial for success. “The big opportunity is for organizations to create a single source of truth about roles and their purpose,” explains Frost.  

The absence of this shared understanding has significant consequences. “You could have four different people in the company reinventing the wheel,” Frost points out.

“A recruiter writes one job description. A manager creates different performance objectives. Reward teams make separate valuations. And learning specialists develop distinct skill requirements.

“This not only creates inefficiency but also leads to a poor employee experience,” Frost adds.

To address these challenges and ensure successful implementation, begin with clear actions for each stakeholder group.

  • Help HR teams understand how to use the framework consistently
  • Show managers how to use it for development discussions
  • Explain to employees how it affects their career opportunities
  • Demonstrate to leaders how it supports business goals

Create training materials and guides that help stakeholders understand not just what's changing, but why it matters to them and how it will make their work more effective.

Step 4: Create an Implementation Road Map

You need a clear plan to bring your framework to life. A well-structured implementation road map helps you manage the complexity of this change.

Start by establishing your technology foundation. Your Human Capital Management (HCM) system needs to be ready to support the new framework. This means ensuring your systems can handle:

  • Consistent job classifications across departments
  • Clear relationships between roles and levels
  • Updated compensation structures
  • Career path visualization

Connecting Your Job Architecture to Your HCM

Your job architecture needs the right technological foundation to succeed.

Whether you're using Workday, SuccessFactors, or any other leading HCM platforms, Korn Ferry Architect integrates seamlessly with your existing systems.

Why does this matter? It helps you define a common language and ensures that your job architecture data flows smoothly across your entire HR technology ecosystem.

For the next stage, break down the implementation into manageable phases:

  • Start with a pilot group to test and refine your approach
  • Define clear milestones for each phase
  • Set realistic timelines for rollout
  • Establish success indicators for each phase

Finally, your implementation plan should clearly outline technical requirements and key deliverables while identifying potential risks and mitigation strategies.

Step 5: Execute the Plan

It's time to implement your framework. As you begin executing:

  • Have managers test new role classifications with their teams
  • Get HR teams to practice using the new framework for hiring and promotions
  • Have compensation teams validate new pay structures
  • Engage employees in exploring their potential career paths

Move systematically through your planned phases, maintaining clear communication throughout. Document what works and what needs adjustment—from role classification challenges to feedback from managers and employees.

Step 6: Measure Success  

To achieve success in job architecture, measure and monitor your framework to make sure it continues to deliver value.

“Without a modern architecture that meets future workforce needs, you're likely inflating your investment in talent by at least 2-5% or wrongly allocating it,” explains Korn Ferry’s Harm van Vijfeyken, Senior Client Partner. This makes measuring impact crucial.

Key metrics to track include:

Business Impact

  • Time-to-hire for key positions
  • Retention rates
  • Pay equity across similar roles

People Impact

  • Employee engagement scores
  • Internal mobility rates
  • Manager satisfaction with career development tools

Process Efficiency

  • Job architecture utilization across HR processes

Beyond these metrics, look for qualitative indicators in your people's experiences.

  • Are employees finding it easier to understand their career options?
  • Are managers having better conversations about development?
  • Is HR spending less time resolving job classification issues?

These indicators show whether your framework is truly serving its purpose as a foundation for talent decisions.

Adapt Your Job Architecture for the Future of Work—Today

Remember that your framework shouldn't be set in stone.

The most successful organizations treat their job architecture as a living system, regularly updating it to reflect new skills, emerging roles, and evolving business needs.

“This is not a one-time exercise. Expect that you will have to keep it updated, especially over the next few years as skills continue to change and emerge,” Vijfeyken adds.

Want help building or adapting your job architecture framework to meet future workforce needs?