Organizational Transformation
A High-Flying Partnership to Build a Resilient Workforce
How we helped a prominent state port authority in North America transform its talent and enhance its customer experience.
August 14, 2025
Before the pandemic, a prominent state port authority in North America was recognized as a top destination for job seekers—an esteemed public agency with a stellar reputation. However, when COVID-19 struck, the organization faced a daunting challenge: redefining its talent acquisition strategy to thrive in a post-pandemic landscape. A bold recovery plan demanded a new approach.
Enter Korn Ferry. Our account team quickly partnered with the CHRO, CEO, and senior leadership to craft a comprehensive People and Technology solution. With a blend of consulting expertise and digital talent tools, we delivered a strategy that aligned talent and operations for long-term success. Korn Ferry’s consulting team designed a tailored talent strategy, while our digital solutions enabled seamless execution—laying the foundation for a transformative partnership.
The Results
- Aligned talent and operations to drive strategic objectives.
- Enhanced customer experience by placing the right people in the right roles.
- Restored the organization’s AA bond rating to pre-pandemic levels.
Building a Sturdy Workforce
Korn Ferry’s strategic approach helped the port authority build a resilient, future-ready workforce. Learn more about Talent Acquisition solutions today.
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