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Skip to main contentOrganizational performance today hinges on more than strategy or business context—it depends on people and teams. Korn Ferry’s latest research shows that the psychological makeup of leaders and the team climate they nurture drive measurable outcomes like employee engagement, commitment, and retention.
Using Korn Ferry’s global data from our Styles & Climate and Competencies, Traits, and Drivers (KFCTD) assessment tools, we found a clear pattern: leaders shape team climate, and climate shapes results. The right leadership characteristics and team environment can lift engagement scores by up to 42 percentile points—a meaningful edge in a high-pressure workplace.
High-performing teams don’t happen by chance. They are intentionally cultivated through thoughtful hiring, strategic promotions, and purposeful leader-team engagement. As organizations face challenges like talent shortages, employee burnout, and hybrid work complexity, understanding how to design and develop strong engagement at scale will offer them a significant competitive advantage.
Our large-scale, global study delivers clear, data-driven insights to help leaders and consultants:
Employee engagement is a powerful predictor of business success. Our research shows that engagement can be influenced upstream through measurable leadership traits and team climate dynamics, offering organizations a scalable path to downstream impact. Engaged employees are more productive, more innovative, more invested in outcomes, and more likely to stay with their organizations.
Team climates characterized by openness, clarity, accountability, recognition, and cohesion have a particularly strong influence on employee engagement. When employees feel supported and aligned, they become more productive, more innovative, more invested in outcomes, and more likely to stay with their organizations. That impact goes beyond individual performance: according to our data, companies with higher engagement consistently outperform peers in revenue growth, profitability, and customer satisfaction.
Korn Ferry analyzed data from over 2,700 individuals across 541 teams, using our validated KFCTD and S&C assessment tools. KFCTD measures core psychological traits, competencies, and drivers linked to success, while S&C tools estimate team climate and leadership styles—observable behaviors that influence how people experience work. We used a multi-level latent variable approach to model leader traits, SP distances, team climate, and team engagement, each defined by multiple indicators. This methodology separates team-level constructs from individual response patterns where applicable. It provides an understanding of underlying constructs and their inter-relationships—constructs that our proprietary tools are designed to estimate in applied settings.
We focused our study on three traits—Presence, Agility, and Striving—and their impact on team environment. While part of Korn Ferry’s broader Success Profile framework, these traits stood out for their strong link to climate and contribution to engagement. Broader Success Profiles are more comprehensive, providing both incremental predictive power for engagement and richer descriptive fodder for selection, development, and understanding of leaders and contributors.
To streamline, we focused on select traits captured by the KFCTD assessment in this report. Even so, long-term styles estimated by the S&C tool also showed a strong, positive relationship to overall climate in our research, providing leaders more ways to build their toolkit and improve their team’s experience.
Our research reveals a clear chain of influence: leaders shape team climate, and climate drives engagement. Specifically, we identified three leadership traits that consistently foster stronger climates. In turn, those climates significantly boost team engagement, impacting commitment, retention, and performance. And while individual fit still matters, a strong team climate can elevate engagement even among those who may not be a perfect match for their role. The following insights break down these findings.
When leaders scored high on Presence, Agility, and Striving, their teams reported climates that were approximately 30 percentile points stronger than those teams that had leaders with lower scores.
Team climate accounted for up to 31% of the variation in team-level engagement. Teams with stronger climates—characterized by openness, clarity, accountability, recognition, and cohesion—showed higher collective commitment, stronger intent to stay in their jobs, and increased discretionary effort at work. These factors reflect the core indicators of engagement in this study.
Strong team climates are associated with higher engagement. Leaders and employees who fit well to their Success Profile (SP) tend to be highly engaged in any environment. In short, the combination of a strong climate and close SP fit is optimal for engagement outcomes. However, even people with low SP fit saw a rise in engagement—from the 10th to the 54th percentile—when working in strong climates compared to weak ones. This shows that a strong team climate can offset lower individual fit, enabling a wider range of people to stay engaged and included.
If you want to increase team engagement, start by focusing on the environment people work in. This research shows that team climate plays an influential role in how engaged they are. By developing the right leadership traits, using climate as an early signal, and applying these insights across regions, companies can create teams where more people feel supported and ready to do their best work, regardless of role fit.
Strong climates help more people stay engaged and perform at higher levels, even if they don’t fit their role closely in psychological terms.
The takeaway is clear: leaders shape team climate, and climate drives engagement. In turn, that engagement fuels the commitment, performance, and retention outcomes businesses care about most.
This study offers a practical blueprint for action:
Build environments where people thrive, and where individuals—regardless of perfect role fit—can stay, grow, and succeed.
Download the full report.
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