Korn Ferry

Customer Support


As of January 20th, 2018 all flash-based content for legacy Korn Ferry Assessments (GPI, LEI, CHQ, etc) will be delivered from a new server. If your organization uses these assessments AND had to whitelist the server for them to work in the past, this whitelist entry will need to be updated. The new server is:


Palmscdn.azureedge.net –


We apologize for any inconvenience this may cause as we improve the reliability and quality of our infrastructure.


Please contact CTS Support team (cts-support@kornferry.com) if you have any questions or need additional information


Thank You

Customer Support


The Korn Ferry customer support site provides clients easy 24-hour access to product information, documentation and online technical resources.

  • Knowledgebase: Browse our articles for solutions to common issues.
  • Troubleshooting: Use our self-help tools, or submit a Support Request.
  • Documentation: Technical documentation and requirements for Korn Ferry eLearning and assessment products.