G. Building collaborative relationships
6. Collaborates
- What makes collaboration actually work in a company? Forbes
- Learning not to compete. Harvard Business Review Blog Network
- How to cooperate as a team member in a workplace. Chron
- 10 Tips for getting your colleagues to work with you better. Forbes
- Leading up and creating psychological safety, Global Leadership Network
- Building relationship skills at work, Center for Creative Leadership
- 12 Tips for effective communication in the workplace, Asana
9. Manages conflict
- Conflict & cooperation in the workplace. Chron
- The 7 Cs of communication: A checklist for clear communication. Mind Tools
- Margaret Heffernan: Dare to disagree [Video file]. TED
- For senior leaders, fit matters more than skill. Harvard Business Review Blog Network
- How to manage your emotions in the workplace: Tips for expressing your feelings in the workplace. U.S. News & World Report.
- Psychology of conflict in the workplace, The Myers-Briggs Company
- Crucial conversations by K. Patterson, J. Grenny, R. McMillan, and A. Switzler | Core Message, Productivity Game
- How to have a crucial conversation, VitalSmarts
- Use Situation-Behavior-Impact (SBI)™ to understand intent, Center for Creative Leadership
- What good feedback really looks like, Harvard Business Review
- The top 5 teamwork skills required to succeed at work, Center for Management & Organization Effectiveness
- How to work with someone you don't like, Harvard Business Review
- What makes teams work?, American Psychological Association
- The science of productive conflict, TED
- The real key to an innovative organization: Continuous innovation, Center for Creative Leadership
20. Interpersonal savvy
- 10 Tips for playing well with others at work. U.S. News and World Report
- Less-confident people are more successful. Harvard Business Review Blog Network
- What if you could truly be yourself at work? Harvard Business Review Blog Network
- 10 Non-verbal cues that convey confidence at work. Forbes
- 5 Ways to be a better listener. Entrepreneur
- Connect with empathy, but lead with compassion, Harvard Business Review
- The top 5 teamwork skills required to succeed at work, Center for Management & Organization Effectiveness
- How to work with someone you don't like, Harvard Business Review
- What makes teams work?, American Psychological Association
- How to become a more resilient leader, Harvard Business School
- 4 Sure-fire ways to boost self-awareness, Center for Creative Leadership
- The science of productive conflict, TED
- Networking for people who hate networking, TED
- How to trust people you don't like, TED
- Building relationship skills at work, Center for Creative Leadership
21. Builds networks
- How networking can become your competitive advantage. Forbes
- 7 Tips for networking. Entrepreneur
- 5 Ways to use your network to grow your business. Entrepreneur
- Ten things that are not networking: Consulting edition. The Huffington Post
- What makes teams work?, American Psychological Association
- Why emotional intelligence is important in leadership, Harvard Business School
- Networking for people who hate networking, TED
- How to trust people you don't like, TED
- Building relationship skills at work, Center for Creative Leadership
- The real key to an innovative organization: Continuous innovation, Center for Creative Leadership
H. Optimizing diverse talent
4. Attracts top talent
- Your secret to hiring a kick-ass team. Entrepreneur
- Don’t hire the perfect candidate. Harvard Business Review Blog Network
- Hiring: 6 Secrets to attracting top talent. Inc
- The case against hiring people just like you. Inc
- Height discrimination: How "heightism" affects careers, BBC
- 5 Harmful ways women feel they must adapt in corporate America, Harvard Business Review
- Building an anti-racist workplace, TED
- Want to attract top talent? Eight lessons to take with you through 2023, Forbes
- Recruiting top talent to your company, Top Workplaces
- 10 Ways to attract and retain the best employees, Business News Daily
- Fostering innovation through a diverse workforce, Forbes Insights
13. Develops talent
- 4 Keys to coaching underperforming employees. Inc
- Seven ways to inspire employees to love their jobs. Forbes
- Four ways to give good feedback. Time
- The #1 reason leadership development fails. Forbes
- What good feedback really looks like, Harvard Business Review
- How storytelling can offset negative effects of discrimination, Knowledge at Wharton
- Navigating microaggressions at Work, Knowledge at Wharton
- 5 Harmful ways women feel they must adapt in corporate America, Harvard Business Review
- Experience-based learning: Transforming while performing, Training Industry
- Developing talent? You’re probably missing vertical development, Center for Creative Leadership
- The importance of managing different people differently, Forbes
- How to manage a multigenerational workforce (11 tips), LifeHack
14. Values differences
- How to handle difficult behavior in the workplace. Mediate.com
- 5 Keys of dealing with workplace conflict. Forbes
- Color blind or color brave, Tory Burch Foundation
- How managers can support their Asian peers through troubling increase in an+D32ti-Asian violence, Business Insider
- The micropedia of microaggressions, Micropedia.org
- 1 in 4 Hiring managers say they are less likely to move forward with Jewish applicants, Resume Builder
- Is it burnout, or is it moral injury?, Quartz
- Height discrimination: How "heightism" affects careers, BBC
- How storytelling can offset negative effects of discrimination, Knowledge at Wharton
- Navigating microaggressions at Work, Knowledge at Wharton
- 5 Harmful ways women feel they must adapt in corporate America, Harvard Business Review
- Neurodiversity is critical for innovation in the workplace, Fast Company
- How to work with someone you don't like, Harvard Business Review
- What makes teams work?, American Psychological Association
- Understanding and managing different personalities at work, Unicorn Labs
- 4 Ways to develop your strategic thinking skills, Harvard Business School
- Building an anti-racist workplace, TED
- Why belonging matters, Society for Human Resources Management (SHRM)
- Fostering innovation through a diverse workforce, Forbes Insights
- How diversity of thought can fit into your DEI strategy, Harvard Business Review
- How to use diversity of thought and cognitive thinking to build a better workplace?, Diversity for Social Impact
34. Builds effective teams
- 12 Simple things a leader can do to build a phenomenal team. Forbes
- Team dysfunction: Why it happens and how to fix it. Business Management Daily
- Factors that promote effective teamwork. Chron
- Five dysfunctions of a team by Patrick Lencioni, Hansen Bay
- How managers can support their Asian peers through troubling increase in an+D32ti-Asian violence, Business Insider
- The micropedia of microaggressions, Micropedia.org
- 1 in 4 Hiring managers say they are less likely to move forward with Jewish applicants, Resume Builder
- Is it burnout, or is it moral injury?, Quartz
- 5 Harmful ways women feel they must adapt in corporate America, Harvard Business Review
- 5 Steps to detoxify a toxic work culture, according to new MIT research, Inc.
- Understanding and managing different personalities at work, Unicorn Labs
- The science of productive conflict, TED
- Building an anti-racist workplace, TED
- The creative power of misfits, TED
- Developing talent? You’re probably missing vertical development, Center for Creative Leadership
Additional resources
Read all about it...
Five steps to building an effective team
Rosalind Cardinal, Principle Consultant of Shaping Change, provides five steps to building and sustaining the effectiveness of a team.
I. Influencing people
7. Communicates effectively
- Types of nonverbal communication: 8 Major nonverbal behaviors. About.com Psychology
- Eight ways to communicate your strategy more effectively. Harvard Business Review Blog Network
- Creating effective presentation visuals: Connecting people with your message. Mind Tools
- Want to be a better public speaker? Do what the pros do. Forbes
- How to stop my voice from shaking when public speaking, DrDione.com
- Want to speak from the heart? Answer this question first, TED
- Calm, cool and ready to present: Tips to reducing public speaking snxiety, MyxFitness
- How to elevate your presence in a virtual meeting, Harvard Business Review
- 15 Tips for effective communication in leadership, Center for Creative Leadership
- The core leadership skills you need in every role, Center for Creative Leadership
- 10 Tips for improving your public speaking skills, Harvard Division of Continuing Education
- 12 Tips for effective communication in the workplace, Asana
- Change the way you persuade, Harvard Business Review
Additional resources
Watch and learn...
No freaking speaking: Managing public speaking anxiety
Matt Abrahams of Stanford Graduate School of Business talks about the sources of speaking anxiety and identifies valid speaking anxiety management techniques to help presenters become more confident.
16. Drives engagement
- Good employees make mistakes. Great leaders allow them to. Forbes
- Your employees are engaged…REALLY? Forbes
- Disengaged employees? Do something about it. Harvard Business Review Blog Network
- How the best places to work are nailing employee engagement. Forbes.
23. Organizational savvy
- Self-awareness and the effective leader. Inc
- Are you too agreeable? 7 Strategies to push back without coming off pushy. Forbes
24. Persuades
- How to get your idea approved. Harvard Business Review Blog Network
- For real influence, listen past your blind spots. Harvard Business Review Blog Network
- Don’t let your ego grow bigger than your influence. Forbes
- Overcome the 5 main reasons people resist change. Forbes
