FYI Resource Center

Factor IV: Self

 

K. Being open

29. Demonstrates self-awareness


 

30. Self-development

 

L. Being flexible and adaptable

3. Manages ambiguity

Additional resources

Read all about it...

Dealing with ambiguity: The new business imperative.

Colin Shaw, thought leader in the field of Customer Experience, describes why ambiguity has become part of everyday business life. He offers 10 tips for dealing with ambiguity effectively, against which to assess yourself.


 

22. Nimble learning

Additional resources

Read all about it...

Don't fear failure: Nine powerful lessons we can learn from our mistakes 

Psychologist Lisabeth Saunders Medlock offers her nine powerful lessons that can be learned from mistakes, and how to apply your learnings back into your life.


 

26. Being resilient


 

31. Situational adaptability