Front-Line Leaders

Build front-line leaders to improve performance and accelerate results

There’s no denying the importance of front-line leaders

What happens if the talent directly responsible for getting work done, day in and day out, feels undervalued and under supported? What happens to your business results when front-line talent craves—but doesn’t receive—development opportunities that emphasize skills and tools such as building trust under pressure, motivating employees, giving needs-based feedback and more?

Front-line leaders represent around 80% of the leadership bench and have a real impact on employee retention, customer satisfaction and overall performance. Yet only 20 to 30% of leadership-development efforts focus on this group. How are you setting them up for success?

What we do

Designed for front-line managers and individual contributors, this specialized development solution sets your employees up to align and focus on people. It also addresses a vital need for leadership development in younger workers.

How we can help

Our integrated development journeys focus on the unique skills and tools needed for front-line leader roles within your organization, delivered at scale. Prepare your next generation of leaders to lead others.

We help you understand what “good” looks like

Starting with our Success Profiles™, leveraging decades of job analysis and research, we describe the traits and drivers that comprise “what good looks like” for a stellar frontline leadership performer. Then we use these profiles to measure where your current front-line leaders excel and where they can improve.

We assess where your front-line leadership is now

To move your front-line leaders toward new skill sets and mindsets you need to know where they stand now. By assessing against your Success Profile, you’ll be able to see how your existing talent stacks up, as well as any skills gaps.

We make learning stick with personalized journeys

Personalized learning journeys are created from your front-line leader assessment results. These integrated learning journeys combine world-class development content, a self-directed and self-paced ongoing learning path, plus coaching and reinforcement to embed the learning and drive lasting mindset and behavior change.

We make it easy to access and scalable for your people

Our easy-to-use platform integrates learning with personalized journeys. Enhanced by self-guided learning, this high-touch, high-tech solution provides an engaging experience that integrates assessment, development and coaching together in one platform.

You’ll be encouraging a culture of learning and continuous improvement to set your frontline leaders up for success.

Let us be part of your success story

Contact us and see how our consulting services can help you achieve your business goals.

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Our experts

Our experts are the best at what they do. We work with your team as an honest and inclusive partner to achieve and exceed your business goals, and we have the knowledge, expertise and experience to help you achieve greatness.