Front-Line Leaders

Build Front-Line Leaders to Improve Performance and Accelerate Results

There’s No Denying the
Importance of Front-Line Leaders

What happens if the talent directly responsible for getting work done, day in and day out, feels undervalued and under supported? What happens to your business results when front-line talent craves—but doesn’t receive—development opportunities that emphasize skills and tools such as building trust under pressure, motivating employees, giving needs-based feedback and more?

Front-line leaders represent around 80% of the leadership bench and have a real impact on employee retention, customer satisfaction and overall performance. Yet only 20 to 30% of leadership-development efforts focus on this group. How are you setting them up for success?

How We Can Help

Our integrated development journeys focus on the unique skills and tools needed for front-line leader roles within your organization, delivered at scale. Prepare your next generation of leaders to lead others.

1

Starting with our Success Profiles™, leveraging decades of job analysis and research, we describe the traits and drivers that comprise “what good looks like” for a stellar frontline leadership performer. Then we use these profiles to measure where your current front-line leaders excel and where they can improve.

2

To move your front-line leaders toward new skill sets and mindsets you need to know where they stand now. By assessing against your Success Profile, you’ll be able to see how your existing talent stacks up, as well as any skills gaps.

3

Personalized learning journeys are created from your front-line leader assessment results. These integrated learning journeys combine world-class development content, a self-directed and self-paced ongoing learning path, plus coaching and reinforcement to embed the learning and drive lasting mindset and behavior change.

4

Our easy-to-use platform integrates learning with personalized journeys. Enhanced by self-guided learning, this high-touch, high-tech solution provides an engaging experience that integrates assessment, development and coaching together in one platform.

You’ll be encouraging a culture of learning and continuous improvement to set your frontline leaders up for success.

What We Do

Designed for front-line managers and individual contributors, this specialized development solution sets your employees up to align and focus on people. It also addresses a vital need for leadership development in younger workers.

What We Do

Leadership Development

Develop agile leaders who can navigate teams through change

Professional Development

Develop profession-leading skills and improve team performance

Training & Certifications

IP certification training for digital applications, sales training, and project management certificate programs

Coaching

Personal and professional coaching to strengthen leaders, uncover blind spots and change behaviors

Change Starts With a Conversation

Talk to a Leadership & Professional Development Expert