Front Line Leadership Training

Building Trust Under Pressure


First-level, mid-level, and senior leaders

  • Onsite Instructor-led
  • Virtual instructor-led
  • Micro-Lessons

Building Trust Under Pressure develops foundational mindsets and skills that allow employees at all levels to increase productivity and build strong working relationships.​ 

Learning objectives

  • Identify six Basic Principles for building credibility and trust with others
    in challenging situations
  • Identify and use their Basic Principle strengths under pressure
  • Use the Basic Principles to address problems and take positive action in challenging situations    

Behavioral Competencies

  • Being resilient
  • Collaborates
  • Communicates effectively
  • Courage
  • Instills trust
  • Interpersonal savvy
  • Manages conflict
  • Situational adaptability