Front Line Leadership Training

Influencing Outcomes Through Others

AUDIENCE

First-level leaders

Modalities
  • Onsite Instructor-led
  • Virtual instructor-led
  • Micro-Lessons

February 12, 2024

Influencing Outcomes Through Others helps leaders hone their ability to prepare, deliver, and discuss their ideas, proposals, and requests to get the results they need. Leaders learn a process and skills to communicate clear, concise, compelling messages that influence outcomes through active dialogue, engagement and collaboration with others. 

Learning objectives

  • Describe what influence is and why it’s important  Frame ideas, proposals, and requests from the listener’s perspective
  • Apply a range of strategies to ensure that spoken messages are compelling and easy to understand
  • Build support and buy-in by encouraging an exchange of ideas, opinions, and concerns
  • Develop collaborative plans to move forward
  • Apply influencing skills to one-on-one, group, live, and virtual settings   

Behavioral Competencies

  • Communicates effectively
  • Courage
  • Drives vision and purpose
  • Interpersonal savvy
  • Persuades