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Focus on customer relationships to increase sales wins
Strengthening customer relationships is a key way for sales organizations to improve sales performance and win more deals.
The Sales Performance Meter
Learn where you're strong, where there's room for improvement, and what you need to do to future-proof your sales team.
What will you learn?
Our sales training programs provide individuals and organizations the techniques to:
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Manage sales opportunities better
Learn the process and tools needed to conduct a strategic analysis for accounts with multiple decision makers.
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Create impactful client interactions
Through a simple, repeatable structure, sellers learn the essentials for succeeding at both planned or spontaneous meetings with buyers.
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Protect and grow accounts
Learn the three key stages that sellers can employ to not just renew strategic accounts but increase their value in our sales training classes – data gathering, strategy sessions and execution.
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Win complex sales deals
Break down complex sales into understandable components by adopting a roadmap like the iconic Blue Sheet and Green Sheet to drive organizational strategy to abide by common language and practices.
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Reach high-level decision makers
Overcome buyer hesitations and explore unrecognized needs and learn how to develop a tailored message and presentation style to reach and impact executives.
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Win intricate negotiations
Regain control of the room when things go down the wrong path, preserve client relationships, and secure time with high-level prospects.
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Identify defining moments
Build a foundation of customer service excellence to create loyal and long-term customers.
Let us be part of your success story
Contact us and see how our consulting services can help you achieve your business goals.
Our sales training programs
Improve your organization's sales performance with our training courses
Arm your teams with the fundamental skills to successfully uncover and satisfy customer needs. Win complex deals with a scalable, insights-driven approach to opportunity management. And have compelling sales conversations with key decision makers.
Practical and comprehensive
With over 40 years of experience, we have the deepest and richest 'vault' of sales training programs for all roles and across the sales process. We combine sales methodology with skills to drive immediate changes in performance. We also have the most comprehensive sales leadership content focused on sales leaders to enhance their abilities and truly bring them into the change process.
Integrated with technology
We create individualized learning journeys and deploy components that identify and close critical skill gaps. Our CRM application, Korn Ferry Sell, incorporates sales skills and methodology into daily workflow. It shows sellers, in real time, the actions that drive success; gives access to relevant learning; and provides data for sales leaders to inform coaching and development.
Transform your sales team's performance & improve customer experience
We have pulled together our training courses into two powerful learning journeys – one for sales teams and one for customer service teams. Each journey starts with defining what success looks like in a specific role.
Why Korn Ferry sales training?
Sales role is to inspire, not just inform
As buyers change the way that they want to interact with sellers, organizations must understand those changes and adapt. A seller’s role is no longer just to inform but to inspire. Sellers must be able to develop and add perspective at every stage of the sales process; to help the buyer to learn and expand their thinking and understanding as part of the engagement.
Our training is:
Research-based
With more than four billion total data points, including 74 million assessment results, we can predict performance in any role. We use this data to cluster around 8 groups that we call personas. Personas provide a blueprint for how an individual learns. We combine this with assessment data to produce a personalized learning journey for salespeople and managers. We recruit approximately 17,000 sales professionals each year which further informs our point of view on what makes a successful salesperson.
Practical
We combine sales methodology with skills to drive immediate changes in performance. With more than 80 end-to-end programs, available in all modalities and up to 25 languages. We also bring the most comprehensive sales leadership content focused on sales leaders to enhance their abilities and truly bring them into the change process.
Integrated with technology
We create individualized learning journeys and deploy components that identify and close critical skill gaps. Our CRM application, Korn Ferry Sell, incorporates sales skills and methodology into daily workflow. It shows sellers, in real time, the actions that drive success; give access to relevant learning; and provide data for sales leaders to inform coaching and development.
Comprehensive
With over 40 years of experience, we have the deepest and richest ‘vault’ of sales training programs for all roles and across the sales process.
Ready to improve your organizations sales performance? Contact us.
Korn Ferry named a Leader in the 2021 Gartner Magic Quadrant for Sales Training Service Providers
Powered by the proven, industry-leading sales methodology of Miller Heiman Group, which is now part of Korn Ferry
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