Allowing Pop-Up Windows in Common Browsers
Follow the instructions below to disable pop-up blockers in your supported browser. You may choose in most cases to disable blocking for all pop-ups, or you may leave the blocker enabled and create an exception that only disables blocking for Korn Ferry products.
Chrome
- Navigate to the Assessments Portal: https://assessments.kornferry.com.
- Click on the green padlock labelled Secure to the left of your address bar, and choose Allow for Pop-ups and redirects (refer to screenshot below)
- Refresh the page (or exit and re-launch Chrome)
Internet Explorer
Disable Pop-up Blocker
To temporarily disable your popup blocker in Internet Explorer, follow the instructions outlined below:
- Click on the Tools dropdown menu and expand the option for Pop-up blocker
- Click on Turn off Pop-up Blocker as shown below.
Allow popups
- When attempting to launch your assessment, you are presented with the following bar at the bottom of the browser window.
- Click on Options for this site and choose Always allow. The page will automatically refresh
- Click on the assessment module again to launch your assessment.
Firefox
Disable Pop-up Blocker
- In the top-right corner of the browser window, click the menu button (the button with three horizontal stripes) followed by Options.
- Navigate to the Content section and uncheck Block pop-up windows as shown below.
Add Exception
- In the top-right corner of the browser window, click the menu button (the button with three horizontal stripes) followed by Options.
- Navigate to the Content section and click on Exceptions as shown below.
- Add Assessments.kornferry.com and click Allow.
- Click Save Changes, then close the Options window.
Safari
- Open Safari, click on the Safari dropdown menu, followed by Preferences.
- Navigate to the Security tab and uncheck the Block pop-up windows option (as shown below).
NOTES:
Most pop-up blocking software will NOT interfere with the successful use of these products. However, if pop-up blocker related issues are suspected, follow the instructions given above for your browser to allow pop-up windows.
Documentation
Technical documentation and requirements for Korn Ferry eLearning and assessment products.
Contact Us
For assistance with technical issues please contact the Client Technology Services support team:
Email: cts-support@kornferry.com
Phone: 1-800-969-9646 (International: 1-415-277-8280)
Support is available 24x7, except on company holidays.