From the coronavirus pandemic to climate change to the social upheaval driven by an anti-racism movement going mainstream, major global trends are upending many certainties about our people, our customers, and our society.
To survive in the face of increasing complexity and disruption, organizations need talent that matches the world they operate in. In other words, they need diversity.
To thrive, companies need to unlock the power and potential of all that talent, including women, people of different races, ethnicities and socioeconomic status, and those with different physical and cognitive abilities. In other words, they need inclusion.
Organizations that get both elements right are at a huge advantage. Research shows that diverse and inclusive organizations, when compared to their peers, are:
- 87% more likely to make better decisions, according to Korn Ferry Research
- 75% faster at bringing products to market, according to the Center for Talent Innovation
But while the value of diversity is widely recognized and understood, the importance of achieving inclusion in the workplace can be overlooked.
Below, we examine three key benefits of inclusion in the workplace.
Inclusion in the workplace makes diversity work
A study by the Canadian researcher N. J. Adler has revealed that, while diverse teams do indeed outperform and out-innovate homogenous teams, they can also at times be significantly less effective.